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23,458 Customer Services Jobs in the UK

Good with people? Then a job in the Customer Service industry might be just right for you. We reckon employment in this industry will continue to increase as consumers continue to demand products and services that require customer support. The role of a customer service representative is to interact with customers on behalf of an organisation. Customer services jobs can be found in all sectors from government to education, from healthcare to IT. Moreover, employment of customer service representatives is expected to grow. Estimates for this area of work expect employment to increase by as much 15 percent from 2010 to 2020.

Customer contact centers are now popular for banks, online stores, or other businesses that have any form of interaction with customers. It is a career, which can offer flexible, part-time and shift options.

Responsibilities & Skills

Customer Service jobs suit people who are confident and enjoy building relationships with people. In short, it is a job for a people-person. As such, you readily understand that it is important to listen and understand the customer's needs and where possible, you respond appropriately. It is to your advantage if you are quick thinking as customers can be challenging. You must be customer-oriented, so you must be polite and engaged at all times. You must be ready to receive training and mentorship in maintaining and improving your response to the consumer, client of customer.

Required Qualifications

  • No formal qualifications required

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Latest Customer Services Jobs

Customer Services Manager
- Select Montly net Salary - - England,
Showroom Consultant
- Select Montly net Salary - - England, Gloucester
Customer Service Advisor
Competitive - Crawley , BN1 3XF
Customer Service Advisor
Competitive - Crawley , BN1 3XF
Part Time Telesales Agent
7 - 7 per hour - Brighton , BN1 3XF
Claims Adjuster
22,000-2400 basic + 1200 shift allowance per annu… - Crawley Position: Permanent To work within the Technical Claims team assisting with queries arising from repairs carried out by our independent network of electricians. This will involve dealing with technical staff within our client's organisation, taking on their queries, liaising with the electrician and possibly the customer, to either confirm best practice or identify areas where improvement is needed. The process will then require ensuring any bad practice has been properly addressed. The conclusion will be reported back to the client and the Technical Claims Team. Duties and Responsibilities: * Extensive liaison with contractors to manage and achieve delivery of network support, at agreed rates, for our customer/client base * Be a point of referral for large or questionable claims that require * Capable of high volume input/output at peak times and ensure all service delivery deadlines are adhered to. * Point of contact (E-mail, Letter, Fax or Telephone) for our insured customers offering advice and guidance where necessary. * Close liaison with other teams including Call Centre, Claims Administration, Customer Relations, Finance. * Keeping customers informed of the status of certain applications, claims or queries * Liaison with other internal teams * Accurately report all incoming queries on a daily basis in the agreed format to the claims Team Leader. * To proactively review all procedures currently in use within the claims or customer service operation and suggest continual improvements. * Assist with the implementation of debt recovery and third party processes. * Analyse Claims reports * Proactively review all procedures currently in use within the claims operations and suggest continual improvements * Any other reasonable duties as required. Skills and Experience required: * The successful applicant will be a time-served electrician with a sound knowledge of 17th Edition and NICEIC regulations., BN1 3XF
Project Support officer
17.50/hour Please enquire - Camden, Greater London
Housing Manager
20 - 26/hour - Greater London
Communications Officer
19.41 - 24.77/hour - London, Middlesex
Asset Surveyor/Valuer
26/hour - North London