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ValueMyCV – Frequently Asked Questions

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If our ValueMyCV tool has left you scratching your head you’ve come to the right place. We’ve collected the most frequently asked questions users have about the tool and collected them on this handy webpage.

Can’t find what you’re looking for? If your questions aren’t answered here (or you have ideas for how to make ValueMyCV even better) please get in touch!

Contents

General
– Why can’t I get my salary estimate?
Salary Estimate
– My salary estimate is way too high/too low. What gives?
– Why do I get slightly different valuations depending on the file format of my CV?
Summary
– How do you create the summary text? It’s not right for me.
– Why is the summary saying I have no/little management experience? It’s wrong.
Skills Cloud
CV Booster
– Summary test: Why does CV Booster say it can’t find a summary in my CV when there is one?
– Spelling: Why isn’t my word in your dictionary?
– Spelling: Why are extra spaces appearing in some of my words?
– I’ve changed my CV and improved my CV Booster score but it hasn’t changed my salary estimate. Why not?
– Employment history: Why hasn’t the model correctly extracted by employment history?
– Why doesn’t it find my email/address/phone number?
– Why is my address important? Isn’t all communication these days by email or phone?
Career Explorer
-Why isn’t my last job title recognised?
Accepted Formats

 

General

  • Why can’t I get my salary estimate?
    • The format can’t be recognised (or the CV is a scanned imaged). See our list of accepted formats.
    • No skills have been found on your CV – a minimum of one skill is needed
    • Your CV is unusually long or short.

 

Salary Estimate

  • My salary estimate is way too high/too low. What gives?
    • The estimate is calculated on a large number of factors. If it looks very wrong:
      • Check that the version of ValueMyCV you are using is correct for your country (ValueMyCV is currently live in UK, Australia and Germany).
      • Check that the core data has been extracted properly. This includes: years of experience and management experience (from the summary text) and your employment history (from CV Booster).
      • Check that the skills cloud reflects your skills. Even if you think a skill is obvious (such as MS Excel) it is often worth including – especially if it is a technical skill. 
      • Make sure any further education qualifications are clearly shown on your CV.
      • Academic CVs are tough for the model to handle. To help get an accurate salary estimate we recommend that you use the title of ‘Work Experience’ above your list of previous academic posts and keep this separate from your ‘Education’ section.
      • Check this list of tips to help you ensure your CV can be correctly read by a computer.
  • Why do I get slightly different valuations depending on the file format of my CV?
    • We convert every file into plain text before we analyse it. This means that our plain text version of your CV is likely to be slightly different from your original. These slight differences can sometimes affect the valuation. This will be more noticeable if your CV has special formatting such as tables or a column-layout. Incidentally the .pdf format tends to be the least robust for conversion to plain text and so we recommend .doc or .docx.

 

Summary

  • How do you create the summary text? It’s not right for me.
    • The summary text we provide is automatically generated by industry standard CV parsing software. Whilst this may not be correct, this is the exact summary that potential employers may read about you when you submit your CV to them. Therefore you should ideally change your CV to fix any issues here. You may like to try:
      • Identifying the industries/sectors of any companies you’ve worked in.
      • Ensuring any skills words you use relate to the correct sector.
      • Removing any terms/skills which may imply your experiences is in a different sector.  
  • Why is the summary saying I have no/little management experience? It’s wrong.
    • The model will only try and recognise people management, so for example a title of ‘product manager’ won’t necessarily be attributed management experience. You may need to try variants of your job title and/or role summary.

 

Skills Cloud

  • Similar to the summary text, this skills cloud is extracted by industry-standard software and gives you a good indication of the skills that will be associated with your CV. Imagine a recruiter searching their database for candidates with a certain skill. You need to make sure you explicitly state any relevant skills you have – even if you think they are obvious and especially if they are technical.

 

CV Booster

  • Summary test: Why does CV Booster say it can’t find a summary in my CV when there is one?
    • The most likely cause of this is when there is no heading above the summary text saying something like “Summary” or “Profile”. It is not always possible for the model to differentiate summary text from other information in your CV, and so including a title will make this clear.
    • Don’t forget, recruiters will typically spend very little time on their initial review of your CV so standardised and logical section titles will help them find the key information they want.
  • Spelling: Why isn’t my word in your dictionary?
    • There are various reasons why this may happen:
      • We don’t have every word! The English language is constantly evolving. Business/technical jargon or words comprised of more than one word (such as “startup”) may be in common usage but may not yet have made it into mainstream dictionaries. It may be a good idea to check with another online dictionary such as http://dictionary.cambridge.org/ to see whether your word is widely known. If in doubt, stick with words which are in well-known dictionaries.
      • If the word is a name of a product (for example “ValueMyCV”) then it is unlikely to exist in our dictionary and we will show it as a Low Risk spelling mistake.
  • Spelling:  Why are extra spaces appearing in some of my words?
    • The most common reason for this is because your CV is in .pdf format. Extracting text from pdf files is not always reliable. You can check if this is the issue by copying the text and pasting the relevant portion of text into any text editor such as MS Word. Using a format like .doc or .docx should solve this.
  • I’ve changed my CV and improved my CV Booster score but it hasn’t changed my salary estimate. Why not?
    • The salary estimate does not take into account issues found with CV Booster. These do not affect your intrinsic market worth, but keep in mind that problems such as spelling mistakes and unaccounted employment gaps may reduce your chances of getting an interview.
  • Employment history: Why hasn’t the model correctly extracted by employment history?
    • The most common reasons for this are:
      • Not having a clear section title above your work history. The best title to use is simply “Work Experience”.
      • Not showing all the following information for each role: job title, company name and the ‘from’ and ‘to’ dates you worked there.
      • Grouping/nesting different roles within the same company. This causes confusion for both computers and recruiters.  For example, if you held two different roles at Company X then, rather than have an overall heading of ‘Company X’ and then showing the two job titles and dates under that, treat them as individual jobs and state job title, company and dates for every role.     
  • Why doesn’t it find my email/address/phone number?
    • Make sure that your contact details are not in a footer or header and that they are clearly separated from other text – ideally on their own line. For absolute clarity you can give give identifiers such as: ‘Email: myname@domain.com’, ‘Address: 123, High Street, London, SW6 3BN’ etc
  • Why is my address important? Isn’t all communication these days by email or phone?
    • Your physical address is important because it lets potential employers understand whether your commute will be realistic, and more fundamentally which country you are currently living in. Of course if you are able or planning to move for the right role then great! Just say so on your CV – “Willing to relocate”. Not stating your current address just raises an unnecessary question which you can easily preempt.

 

Career Explorer

  • Why isn’t my last job title recognised?
    • Career Booster will use the most recent job title on your CV which it is able to match to our ontology of job titles. This means that it may use an older job title if it can’t recognise or find the most recent one. Occasionally it may not be possible to match to any of your past jobs. Of course you should always clearly state your job title for each role on your CV – it’s surprisingly common for people to forget to do this or assume it is obvious.

 

Accepted Formats

Adobe Portable Document Format pdf
Ami Pro sam
ANSI/ASCII Text txt
EML files (emails saved by Outlook Express) eml
Eudora MBX message files mbx
HTML htm, html
MBOX email archives (including Thunderbird) mbx
MIME HTML (MHTML) web archives mht
Multipart MIME – text/plain or text/html parts from SMTP/MIME messages
MSG files (emails saved by Outlook) msg
Microsoft Excel xls
Microsoft Excel 2003 XML xml
Microsoft Excel 2007 xlsx
Microsoft PowerPoint ppt
Microsoft PowerPoint 2007 pptx
Microsoft Rich Text Format rtf
Microsoft Word 6.0 to 2003 doc
Microsoft Word 2003 XML xml
Microsoft Word 2007 docx
Microsoft Word for DOS doc
Microsoft Word for Windows doc
Microsoft Works wks
Multimate Advantage II dox
Multimate version 4 doc
OpenOffice 2.x and 1.x documents, spreadsheets, and presentations, including OASIS Open
Document Format for Office Applications sxc, sxd, sxi, sxw, sxg, stc, sti, stw, stm, odt, ott, odg, otg, odp, otp, ods, ots, odf
Unicode Text – UTF-8, UTF-16, UTF-32, any byte order, with or without byte order marker
WordPerfect 5.0 and later wpd, wpf
WordStar versions 4, 5, 6, 2000 ws
Write wri
XML Paper Specification (xps) – version 7.40