... Group Technology Team Leads by driving process efficiencies, aiding Support teams in effective ServiceManagement. Represent the Service Operations Manager when required. Process ... Major Incident and Problem Management in promoting and driving adherence to their Processes Working with ServiceManagers and Service Desks to involve clients where appropriate ...
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... alongside the Associate Director for Digital services, CCIO and Digital Services Senior Management Team to provide effective leadership and support to the teams responsible for delivery ... , a Masters' degree or significant experience at a strategic level in a Digital service; and have a ServiceManagement, customer focussed mindset with a high level of knowledge across ...
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. Oversee all aspects of the Home in the absence of the Care Home Manager in partnership with the Service Support Manager Advise the Home Manager and the Service Support Manager ... with Services Support Manager, take lead role undertaking audits and generating and implementing action plans in line with annual governance program Experience Required Valid NMC PIN 2 years ...
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... meeting where needs be to be aware of any potential impending projects or demand on the technical team to assist in pre-sales Working with the service delivery manager to ensure ...
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... and engaging with third parties via telephone, email, and online portal applications. Logging and ongoing management of cases relating to incidents and service requests using IT Service Desk ... Case Management tools Providing triage and support aiming to deliver resolution at first contact wherever possible. Using effective communication to categorise and prioritise cases ...
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... portal applications. · Logging and ongoing management of cases relating to incidents and service requests using IT Service Desk Case Management tools · Providing triage and support ...
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£37,929 per annum
Average salary for Service manager Jobs in Batley. See more stats ❯
... in these systems. Adhere to standard company policies and procedures relating to Health & Safety and Quality Management (ISO9001:2015). Reporting to the Customer Service Business Development ... Manager, the ideal candidate will have previous experience in a similar role, be used to working in a small team, multi-tasking and working under pressure. You must possess an excellent ...
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... the Powerplay deliver leagues to the customer and you will be fundamental in achieving high level customer service and quality league management. Powerplay operates small sided football ...
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As part of a DCS Specialist Operations Cloud ManagedService function, this role is responsible for delivering pro-active ManagedServices in line with contractual obligations ... , working within an ITIL environment. The role will help develop and evangelize all aspects of Cloud ManagedServices delivery, performance measures, compliance reporting, service ...
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. Experience of leading teams directly or indirectly to analyse, assess and resolve complex technology requirements, problems and issues A strong understanding ITIL V3 ServiceManagement ...
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