Software consultants are information technology experts who provide help and support to IT firms and IT departments within companies. Software consultants are sometimes self-employed and work with more than one organisation to help them optimise their software solutions. After a consultation with the client, they suggest various options which best suit the client's requirements. Sometimes software consultants conduct audits of existing systems in order to fully understand the nature of the client's requirements.
Software consultants may be used to provide strategic guidance to organisations. They can also be used to provide guidance during selection and procurement as well as providing highly expert technical assistance. It is the software consultant's responsibility to highlight strengths and weakness of software packages and assist in the installation of the chosen software. They make sure that the client is satisfied with the products they are using and document the installation process and other necessary information for the client's future reference.
A software consultant works in partnership with clients, advising them on which software packages to use in order to meet the requirements of their business. They may also be responsible for user training and feedback. Important skills include:
- Good knowledge of new technologies in the market
- Problem-solving ability
- Good communication skills
- Technical expertise