An employee relations manager is the main link between a company and its employees making sure that people at a company are happy, and have all the resources they need to be productive. The role is very much about managing the human resources, putting the right incentive structures in place, resolving any issues employees may have at the work place, helping them find their place and chart out career path for themselves within the company, etc. A company with well managed human resources is usually one with a motivated group of employees and a low turnover. You would be good with communication, understand what drives people and have a good sense of business development to match it with.
An employee relations manager would likely be involved the hiring and training process for employees, the incentives, compensation and benefits structures, and at times also with conflict resolution. In this role you be expected to regularly communicate with employees about their working experience to ensure they are motivated and enthused. You would therefore be someone who:
1. Has excellent communication skills and easily gets along with people from a variety of backgrounds
2. Is motivated and driven
3. Is organized and good with people and time management
4. Understand s the needs of the business as well as the needs of the employees well