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4 Amey reviews 

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  • People
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50% of employees recommend this company to their friends

Reviews:

“Flexi-time and lots of add-on benefits”

Working for Amey gives you a lot of add on benefits, not least flexible working which I needed because I had to travel a long distance to get there and I have been able to arrange my working hours to avoid the high peak of traffic. This made a huge difference to me. They also provide health and fitness programmes and there are good training opportunities. The conditions of contract are competitive and the exposure of my role to all levels within the company gives me a sense of value within the organisation.

Sometimes the great amount of different types of remuneration and contracts with the different businesses at Amey with different terms and conditions does not make for the most peace between employees as some can see it as unfair.

Amey is on the slow train to lean sigma maturity, but getting there!

“Great place to kickstart your career”

The graduate program is one of the best and most comprehensive in the country. It also does a great job of keeping people in the company, and imbibes them with the companies values. A great place for a fresher to get exposed to what the real world looks like. Lots of hard working people, and a lot of great oppprtunities constantly on offer. Challening work environment. Reasonably flexible hours.

Working hours are often long and arduous, the company really pushes you to the limit. There is usually a lot of travelling involved, and things can get very hectic, with no time to breathe. Workplace aesthetics not the most inspiring.

Excellent training program!

“Worst job I've ever had.”

Few members of my team who made the job bearable

The worst thing about working for Amey was the people I had to speak to on the phone daily. It was never mentioned to me during the application process how heavily the phones were a part of the job. This position should have been advertised as Call Centre Agent seen as I was taking upwards of fifty calls a day, often with only seconds between each one; there was then the added stress of undertaking administration duties as well. I have never desired to work in a call centre and would not have applied for this position if the advertisement would have been honest. There were certain managers with infuriatingly large delusions of grandeur. I wo ... The worst thing about working for Amey was the people I had to speak to on the phone daily. It was never mentioned to me during the application process how heavily the phones were a part of the job. This position should have been advertised as Call Centre Agent seen as I was taking upwards of fifty calls a day, often with only seconds between each one; there was then the added stress of undertaking administration duties as well. I have never desired to work in a call centre and would not have applied for this position if the advertisement would have been honest. There were certain managers with infuriatingly large delusions of grandeur. I would often get treated as a switchboard operator with managers being rude, fleeting and reluctant to give necessary information. There were some who repeatedly refused to be security checked, even though it was a strict requirement. This was needed to abide by data protection laws and I was very surprised that people with higher-up positions in such a huge corporation could not understand this. In many other businesses, there are signs and policies in place which say rudeness to staff will not be tolerated - at Amey, people would get away with this all the time. I had people hang up on me, raise their voices at me, swear, call me “useless,” amongst other things. Whenever I would complain about a difficult call, my supervisor would say to “stop moaning” and “it’s what we’re here for.” I rarely received support from my manager when confronted with angry, abusive employees which dramatically lowered my morale. more

Working for Amey has completely put me off working for a multinational corporation again. The higher-ups are almost exclusively pompous, sanctimonious and more interested in making money than the welfare of their staff. HR place an enormous amount of responsibility in manager’s hands and it often means that employees are treated unfairly – for example, not being allowed reasonable paid time off to care for sick family members. I encountered several occasions where employees where not supported by management when going through difficult circumstances. It was distressing to listen to the issues of employees and have absolutely no po ... Working for Amey has completely put me off working for a multinational corporation again. The higher-ups are almost exclusively pompous, sanctimonious and more interested in making money than the welfare of their staff. HR place an enormous amount of responsibility in manager’s hands and it often means that employees are treated unfairly – for example, not being allowed reasonable paid time off to care for sick family members. I encountered several occasions where employees where not supported by management when going through difficult circumstances. It was distressing to listen to the issues of employees and have absolutely no power to help. All I could do was email managers and HR Business Partners on their behalf to try and reach a resolution, which often never happened. more

“Started of as a good job, but once you make your voice heard then unless your agreeing with management you will forever be labelled as a trouble maker”

For a CSA the work life balance is OK.

The fact that in this day and age the "if your face fits " scenario is still working. Management discretion working only for close friends of management. Favouritism actively taking place and staff being so used to it that they no longer report it, as everyone has tried and failed, to get it changed. Management being rude and underhand, bullying taking place but in such a subtle way no one believes you until its way to late. Unannounced 1 to 1 meeting with you and managers so you have no time to prepare and it then becomes your word against theirs. I took to taking a diary everywhere with me and each time I was given an instruction ... The fact that in this day and age the "if your face fits " scenario is still working. Management discretion working only for close friends of management. Favouritism actively taking place and staff being so used to it that they no longer report it, as everyone has tried and failed, to get it changed. Management being rude and underhand, bullying taking place but in such a subtle way no one believes you until its way to late. Unannounced 1 to 1 meeting with you and managers so you have no time to prepare and it then becomes your word against theirs. I took to taking a diary everywhere with me and each time I was given an instruction I wrote it down as it was being said, as I had noticed that I was doing what I had been told to do but then being asked why are you doing that. The shock the first time I took the diary with me and started to write was palpable. Constant work changes but not always communicated to the staff doing the work. Certain staff being allowed to pick and choose what job they want to do. Team leaders not allowed to lead their team without constantly asking management if its OK to do things. I cant say for other amey sites but certainly where I was 1 person who was a worker CSA the same as everyone else took it upon herself to be the managers snout, and nothing went unreported, always reporting to the top manager rather than going though the approved route of team leader, middle manager then upwards, thus undermining everything the teamleader tried to do, very often telling staff of herself even though she shouldn't be doing so. The same certain members of staff being allowed to take longer breaks than anyone else but again telling other staff of if she thought that they were late. Leaving early every day maybe only by a few minutes but still leaving early, again this was the office joke as it had been mentioned but nothing was ever done to stop it. more

That fact that amey allow you to do 1 voluntary day working in the community but being forced to do it despite it being voluntary.

  • 376 live Amey jobs on Adzuna
  • £31,357 average salary for all Amey jobs
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About
If you’ve driven on a motorway, travelled on the Tube, been into a local school or used council services, there is a good chance you’ve benefited from the work that Amey does. As one of the leading integrated public service providers in the country, the extensive scope of our work means that day in, day out, we touch the lives of millions. Our purpose is to support organisations, both public and private, that serve the public and meet the needs of the 21st Century citizen. Our approach is based on true partnership, supporting the delivery of the highest public policy objectives, in education and transport, social cohesion and community development. Over 20,000 people work for Amey, who are at the heart of everything we do. We also bring the strength and additional capabilities of Ferrovial, one of Europe’s most successful infrastructure and services companies.

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