Fellow colleagues are very amicable and everyone feels a sense of loyalty towards the brand. Staff discount is great and we have access to a staff shop, which also means an opportunity to gain first hand experience on shop floor level. I have lots of experience to senior staff and management and in general I feel supported by the whole team. There are plenty of opportunities to train and progress.
It's a huge company, so getting things done can sometimes mean lots of protocol before you see anything implemented.
Working hours are pretty flexible, however the varied work load can mean days vary quite considerably.
Most of the customers are nice and it is a pleasure to be of help. The salary and the benefits package are pretty good for a retail job so you feel a bit lucky. The stores are nice places to work at as they are clean and welcoming.
You can be made to feel undervalued when management don't see the good job you do and don't take into consideration what the staff says. There is not enough training and the sero-hour contract shouldn't even exist as it is very unfair on the staff. It happens that some staff get better traitment than others.
Good culture and work/life balance.
The best thing is definately the discounts you get in-store although they are much better on boot's own brand compared to the other products. There is generally a good atmosphere within the staff and most are friendly and hard-working.
You don't feel valued or rewarded, which is frustrating and can get depressing after a while. Management doesn't se if people are doing a good job which means that some are just taking advantage of it and don't do anything. The interviewing process is unclear and very demeaning.
Be prepared to be searched for possible goods you are suspected to have stolen.
The benefits of working at boots are the biggest incentive to work there. You get lots of discounts on products in-store which can be very useful at times.
Management don't treat the staff fairly constantly reminding you that there are many people who would be happy to take your job. The hours can be completely unconvenient (except if you are planning on having absolutely no social life whatsoever) and they don't make an effort to be understanding.
The benefits are good, which makes up for the rest if it is just a job to pay the bills while you look for another.
Good work environment, good pay, and great offers, discounts and prices on their products. The hours are somewhat flexible as well. The people are great, and its easy to be passionate about the company and its products. There is a definite team spirit amongst the workforce.
The company is grossly under resourced. Systems are a little inefficient, the management teams are not top class, and it shows. The company is slow to change and adapt. This can start to affect how you percieve your work with them, and the workplace morale. Hours can be very long.
The great discounts, benefits and offers on their products.
Job security in a safe, solid organisation with good brand name and chain Work life balance is okay You work with some really good people I like the community-minded feel of the organisation
Lack of resources At the business management end of things there is a lack of drive and ambition in terms of getting to the forefront of the retail industry in our area and being market leaders The technology and processes are outmoded. Really need to look at this and update things to bring more efficiency into the operation of the organisation. Not agile as a company, there is generally a resistance to change, and when it does come it is slow to work its way through to full implemention Some of the communications are inconsistent and not all the areas are kept fully up to speed
Fair pay shouldn't be a benefit!
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