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7 BT reviews 

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  • People
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71% of employees recommend this company to their friends


“A highly stressful place to work”

The job itself is reasonably secure and the colleagues I met along the way were very nice people. One of the perks the company offer you is free broadband. If you are interested in tele- communications there are changes to expand your learning and progress in this area. The work-life balance can be good, depending on the department and role you are in.

The job description should have been more accurate as I took on a role I was not expecting. You feel like you are treated as a number, management style is not personable at all. You are often over-loaded with work and many colleagues suffered from stress as a consequence. An example of this was a colleague working on the weekends to get all the work done, and even taking on work whilst on booked leave.

Who you know will get you further than how good you are at your job and the level of customer service you can provide.

“Finally a turning point?”

BT has reached a point where they had no other choice but to change the way they functionned so they had to make it work. The areas where they are expending are stimulating and it is an exciting time to be part of the adventure. Seniot management is good and they know what they are doing. Also, it is always a good thing to have a stable and secure job.

There are still people who are self-obsessed and who could jeopardise the whole operation by not thinking in a corporate way. Some people, especially in middle management are too full of their own importance instead of being humble and working as part of a team. There is also the risk that all those changes are going to modify the originally good ethics of the company.

The balance between work and life is always repected

“By far and large not an enjoyable experience”

It is a good thing to have a job that is not too alienating, stable and secure and where your colleagues are nice. You get benefits (free broadband for example) and you usually manage to get a good work/life balance.

It is stressful. You are not always lucky enough to have to deal with nice people and to do a job that you enjoy. It is not always clear as to what you have to do and people interested in retail might end up being really frustrated when their job is more technology-orientated. You also end up doing more work than you have to do and you have to deal with the overload in any way you can.

Not unusual but as with any large company, there are a lot of politics going on.

“Good company to work for but...”

The company looks after its employees, the pay is not too bad and you get loads of little perks that make a difference (benefits package, etc). People are friendly and trying to be helpful and you know you work for a renowned household brand and that your job is secure.

Management relies too much on admin, which means that you never get things done as quiclky as you would like. Even though you are ancouraged to move within the company, it is hard to work your way up. The would need a fresh look into things so that they start moving.

Far too bureaucratic

“Good solid company, plenty of people to interact with, stability and innovation, challenging”

Opportunities for development and promotion, great people around every corner, working with a market leader, being on the inside for the next generation of telecommunications

Leaving at the end of the day - honestly it gets to be addictive after a while

Never knowing what might happen next and how to deal with it

“Train in vain”

Good training

As with any consumer business, some vile customers.

It has a tower.

“I was working for BT account actually I was BT Glasgow mobile response security officer , the only one in Glasgow with IN number from BTFS . The BT so”


Don’t care if you are good or not


  • 157 live BT jobs on Adzuna
  • £44,671 average salary for all BT jobs
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BT Group is a leading FTSE Company with a profitable turnover of more than £20 billion. We’re the world’s most established communications company, employing around 100,000 people in 170 countries around the world. Our principal activities include: • Networked IT services globally • Local, national and international telecommunications services • Broadband and internet products and services • Converged fixed/mobile products and services We’re known globally as a major technology player – pioneering the digital advances that are shaping and driving the information age. Helping people create, collaborate and communicate better than ever before. Whether you're interested in joining us because we're big; because we work in all kinds of areas (business and geographically-speaking); because we develop and use leading-edge technology every single day; or because we're committed to sustainability – you can cut to the chase by going directly to our current opportunities: • Experienced hires: www.btgroupcareers.com • Apprenticeships: www.btplc.com/careercentre/careerstart-apprentices • Undergraduate placement: www.btplc.com/Careercentre/Undergraduateplacements • Graduate programmes: www.btgraduates.com • MBA Schemes: www.btplc.com/Careercentre/MBAs • Job search & apply: www.btplc.com/Careercentre/Jobsearchandapply

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