Pros: If you’re lucky, you will make a friend or two while employed here.
Cons: There are actually too many to mention. There is too much pressure to make budgets and targets at the expense of customers. Yes, customers need to be exploited in order for senior management to be happy! This is tolerated by the top directors and no one seems to think anything of it. Meanwhile the employees have to bear the brunt of extremely unhappy customers! On top of all of this, the salary is pitiful no matter which department you work in. This is a truly horrible company to work for.
Unusual thing: The unusual thing is that there are people who are still working here!
Pros? What pros? There are some great people that work at this horrible place and that’s just about it.
Too much work to do, too few people to do it. The company refuses to hire more staff because they want more money to go straight into their pockets. The working conditions are terrible; there isn’t enough space for all the employees and there is not enough amenities either. The salary is ridiculously low and there is not bonuses or overtime paid ever. Horrible place to work for!
I can’t believe some people have been here longer than three years.
The best thing if i have to be forced to say is you might make a good friend or two.
The worse thing is everything. The staff are treated poorly and the management team have absolutly no idea how to treat the staff let alone the customers! There is no reward for hard working staff and the pay is pitiful..The Store Manager is fairly new since i worked there so things might have improved slightly!
I worked there for many years and i will say i enjoyed it mostly. I then left 2013 when Things went downhill fast!
The way managers treat staff, they have no people skills whatsoever! They think that they are talking to kids most of the time and only smile at you if you open accounts or make yourself completely flexible for the whole week on a 4 hour shift!
How managers get away with treating staff the way they do, I have never seen this before
The hours were very good for me
The leadership. Very old fashioned managers , very much them and us. Never even say good morning ,rude . They believe, they should sit in an office and get the regular staff, do all the work .they don't have a clue what goes on on the department .
Put me on the cafe department and expected me to just know all the food preparation and till work with 20 minutes training . Lots of eye rolling and complete lack of care for any staff. Even got told after three weeks I could run department on own for 2 1/2 hrs ,because they needed breaks. I am sure that's not right for anyone . The sad thing is if Debenhams got their act together it would be a really nice place to work. I left after 5 wks . Knackered and fed up always being the one who did all the work.
Staff is very friendly and supportive , the best thing that about working and this bad place.
Managment is terrible very unprofessional and disgusting
Use to be a fun place with set goals good training and fantastic teams. Thats all gone now. They made the wrong people redundant. Should have got rid of the old supervisors who bully and gossip.
Bullying. Supervisors run into office all the time. They dont know how to supervise or work in a team. Pressure to sell accounts. No training. They stand beside you and push the till buttons. Thats not training!! It is rubbish. Store Manager wouldn't know who I am what I do or any of my skills. Useless staff management. Very poor Health and Safety to zero really. No 1st Aiders. No fire drills. No management of risk assessments. Hence many expensive claims for injuries and very high sickness. Forget Covid back of house it doesn't exist. The place is so dangerous back of house I dread going to work.
Up to 5 hours without a break I still work there but am trying to get another job. How can anyone get away with running a business like this?
Fair pay shouldn't be a benefit!
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