Great place to get started in science publishing: lots of skilled colleagues, and mostly a really friendly bunch. Good attitudes to cultural diversity and equal opportunities. Good range of challenging projects to get your teeth into.
Dismal pay. I'd have given it no stars if I could. Long-serving staff get first pick of the juicy jobs, regardless of skill or ability. Line management 'system' is in permanent chaos. Not much job security. Not much chance to progress inside the company. They want to chew you up and spit you out.
They take employee opinion surveys on just about everything.
Opportunity to work with some of the best people in the industry Some silos are good places to work, some are a nightmare - depends on the silo director. (and how long that smile leasts before the next re-org.
Has to be the combination of terrible pay and package and the systematic and institutional bullying.
The customers love the content produced but hate the company. Its been the only time ever a customer has said I work for the "dark side: of publishing.