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10 Gala Coral Group reviews 

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  • People
  • Pay
  • Leadership
  • Learning

30% of employees recommend this company to their friends


“Secure job, large organisation, needs better management”

It's a solid job in a large company with a known brand so there is security There are lots of different branches and you can move around between them, sometimes you are sent to cover in another club when they have a shortage

Management stand back and try to distance themselves from any problems and so do not handle issues properly Company wide communication is really poor, you rarely know what's going on There aren't really very many real opportunities for promotion and you feel a bit stuck

Allowed to watch the telly when it's quiet!

“Great opportunity for anyone who wants to progress”

The people you work with


The customers !!

“Terrible company to work for.”


Management, hours, pay, customers.

How bad the company is!

“i worked for corals as a manager for 8 years and my area manager never supported me he had his favs and certain staff had no chance i resigned because”

loved my shop and my customers

area manager

having 2 sit on a car park on a bill board havin my photo took

“no leadership they would rather just discipline rather than train you or show how you went wrong and how to rectify the situation”

the people at ground level

the managment


“An amazing brand for amazing hard working, intelligent people!”

Empowerment, innovative, non hierarchical, not political, down to earth and 'normal'

Moaning people who don't take accountability and expect everything to come to them for no effort (as in all companies!)

The down to earth and non hierarchical approach

“Worst company I have ever worked for”


going home

Area mangers and cluster managers with no experience

“Not good reputation or development for your career”

Great flexibility and quick salary increases If your boss was an old friend.

Lack of HR interest on employees development. Chaotic performance indicators and unreal figures for benchmark measurements.

Metric values out of control. No management clear perception of results delivering

“Worst job/company ever!”

There isn't any

Lack of training, long hours, overtime is mandatory (you don't get asked you're just expected to do it), major staffing issues to the point that one member of staff may open and close and everything in between.

Facing the prospect of armed robbery with little to no protection.

“Shop Manager”

Great customers, I knew most people as I live local. Great rates of pay. Some great members of staff.

Lone working day and evenings. Sometimes 13 hour shifts. Two faced Area Managers. Security act like they work for interpol. No staff morale. FOBT player protection on 1 hand, get them to spend more on the other hand. Ridiculous targets.


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Customer Service (CSM) 16hrs
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Customer Service (CSM) 15hrs
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Customer Service (CSM) 20hrs
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Customer Service (CSM) 20hrs
£8.91 Per Hour - Ashington
  • 60 live Gala Coral Group jobs on Adzuna
  • £17,326 average salary for all Gala Coral Group jobs
See More Stats »
The Gala Coral Group is the pre eminent, integrated betting and gaming group in Europe The Gala Coral Group is the only gambling company in the UK with significant businesses in the bookmaking, bingo and casino markets, both on the high street and online. The Group employs over 16,000 people across its various trading divisions. In addition, the Group has a growing international business which not only includes the online Eurobet brand, but also has a newly established land-based betting shop business in Italy. The Group is proud to be the first gambling company to have received full GamCare accreditation across all its UK divisions.

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