There can be a great work/life balance if you work in the office teams. The staff discount is fantastic. Harrods is a global brand which will be recognised on your resume. A good place to learn and progress if you work on the shop floor and want to gain experience in sales. There is a good staff restaurant although it can be a little loud.
The management style is questionable in certain departments. There is a lot of focus on profits and success. The working culture varies very much across the various departments. The company doesn't offer a particularly creative role and can come across as very superficial. It's the 'Harrod's way or the highway'. Salaries could be better and internal promotion is not always apparent. There is a dress code for the shop floor and the back offices.
The company could benefit from being more open and transparent. There are too many internal processes which cause unnecessary strive amongst the staff.
The company doesn’t drop you head first in one of the largest stores in the world without providing you with the necessary knowledge and skills beforhand. The training is good and beneficial as you may be brought to move within the company. The pay is good and the employees are further favoured with discounts within the store and a staff canteen.
Managing such a large company has led to very strict rules regarding timetables, punctuality and such. The fact that the store is so well-known and has so many customers means that the opening hours tend to have employees working unconvenient times and days.
You get to hear a thousand different languages a day!
Staff discounts can be fabulous Co-workers became really good friends, we socialised a lot outside of work as well No career barriers for the ambitious. If you are bright enough and driven enough, it's possible to start at the bottom and go all the way to head office Training is good – they are ready to support you in your development The name on your CV can open doors elsewhere
Very uniqueness of the way that Harrods does things does not mean that you automatically are learning transferrable skills You have to be able to stomach the scrutiny and judgement of the way you look – because Harrods is all into cosmetic values in their image. They see presenting their best foot forward as haivng 'the best looking' staff in the most public areas of the store etc etc
Can be penalised for showing up to work with your roots showing or shoddy make-up
Fair pay shouldn't be a benefit!
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