This is a fantastic company to work for, however the stores I have found vary depending on the quality of the staff hired for that particular branch. There is lots of down time available to employees. The colleagues I have met in this company have been very amicable. The staff discount of 30% is really good to use on great products.
The customers who shop at Laura Ashley tend to be very loyal but sometimes can be challenging to deal with. There is a lack of support from the Customer Services team which doesn't help this. The head office branch could do with improvements.
30% staff discount is worth taking note of!
The people and the stock
Pay and overbearing bully style management. The inexperienced customer services managers.
Bullying management, hard line top management. Lack of care for welfare of staff.
A company that does not care about its staff. Easy come easy go seems to be their motto. Very high staff turnover
It's a pretty and pleasant environment to work in. 40% discount, however, customers often get better deals in the relentless sales so cancels out the discount.
Careless management. Bullying ignored. Terrible pay for what is expected of you. Undervalued staff! Relentless sales. Unachievable targets. Disappointing.
In sale every week with perhaps a few days in between.
Getting good training about homeware - looking at curtains, paints and wallpaper. Talking to customers about preferences and getting a buzz off of unusual characters.
Certain characters in the company. Upper management are pompous and look down upon the people whose behaviour ultimately determines the profits of the company. Extremely quiet usually, apart from holiday periods. Not aloud to talk to other employees due to secret mystery shopper worry. My boss was very strict about this.
The customers. Rich, some pompous but some very interesting and make a boring days work worth it.
Fair pay shouldn't be a benefit!
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