Some good staff benefits: free car park and good discounts for staff and the uniform is good quailty You work with good people the training package is good particularly when you start like the flexibility of being able to move sideways easily even into the other brand businesses
Experience and good performance is not rewarded, graduates with no experience seem to be valued more Rules are not applied consistently or with an even hand, seem really more faddish and a tool for management to wield whenever they fancy rather than something they respect Procedures are not consistent either and keep changing HR not helpful Feel like a number and like noone knows my worth or value, does anybody upstairs ever read any of the performance reviews?
Uniform is nicer than the food!
Some of the 'proper workers' are really decent people who work extremely hard for poor pay and little reward.
The food they supply for the staff is left overs and disgusting. The 21st century does not exist at Marriot. Management like staff to be seen and not heard. Anyone with an opinion or personality is got rid of. Management are a joke and staff facilities are dirty or non existent.
They way they adopt a policy of be seen but not heard, it's like working in the 1800's. A very strong feeling of us and them. A truly horrible company to work for.
Co-workers are all pleasant people and good to work alongside I like the uniform we have Parking is provided at no cost Having flexibility with the rota really helps with work-life balance We do get a staff discount in the hotel
Management are spying on staff HR is not strong Marriotts staff handbook not being adhered to, need to walk the talk more Managers are too remote from staff. They don't know anybody, so they don't know who's good and who isn't. Lack of personal information on staff means they just stick with their pets and/or graduates brought in for special treatment. Develop the staff you've got, who are getting more and more relevant experience under your noses. Treatment of customers is not equal and often seems to be based on points of personal reference (like race and origin)
Despite being a hotel food for staff is not great
Reception desk team were great Training and development was really good for my role There were genuine possibilities of getting better positions in the hotel and also some possiblities of moving across into other departments – even into different brands under the umbrella, like the Ritz
We got staff discount for staying at the hotels, but the prices were still too high Could do with better benefits for staff in general and more pay Was told when I first started that moving between hotels was very easy, but it wasn't that easy when it actually came down to it
Promoting from existing staff rather than always bringing in externals into the best jobs
Worked there for 3 years and thoroughly enjoyed it. I was around a great team and where I was was the best paid in the business
The excellent hotel management experience is down to the fact that they have a very stable and functional system in place. Communication is excellent, there are no breakdowns in operation, so you spend all your time doing and learning, and you dont have to worry about crisis management and politics. Theres good benefits, somewhat flexible times, free parking, and most importantly - they hire excellent people! Its a joy to work with them.
There are no opportunities to grow and move forward, whether within the company, or for professional growth on the whole. The management is mostly ignorant of the needs of their staff, and highly dismissive. They tend to micro manage, and your complaints to HR are completely ignored.
The company draws the best talent, and then does its best to chase them away, Disappointing.