e.g. job, company, titlee.g. city, county or postcode
advanced search »

6 Marriott reviews 

Receive the newest Marriott jobs by email

*Create alert
  • People
  • Pay
  • Leadership
  • Learning

67% of employees recommend this company to their friends

Reviews:

“Good staff benefits, some good training opportunities, not always made to feel valued”

Some good staff benefits: free car park and good discounts for staff and the uniform is good quailty You work with good people the training package is good particularly when you start like the flexibility of being able to move sideways easily even into the other brand businesses

Experience and good performance is not rewarded, graduates with no experience seem to be valued more Rules are not applied consistently or with an even hand, seem really more faddish and a tool for management to wield whenever they fancy rather than something they respect Procedures are not consistent either and keep changing HR not helpful Feel like a number and like noone knows my worth or value, does anybody upstairs ever read any of the performance reviews?

Uniform is nicer than the food!

“a horrible company to work for. Staff are fed leftovers. No respect towards the staff.”

Some of the 'proper workers' are really decent people who work extremely hard for poor pay and little reward.

The food they supply for the staff is left overs and disgusting. The 21st century does not exist at Marriot. Management like staff to be seen and not heard. Anyone with an opinion or personality is got rid of. Management are a joke and staff facilities are dirty or non existent.

They way they adopt a policy of be seen but not heard, it's like working in the 1800's. A very strong feeling of us and them. A truly horrible company to work for.

“Lacking career prospects, and capricious management, but decent uniform and environment”

Co-workers are all pleasant people and good to work alongside I like the uniform we have Parking is provided at no cost Having flexibility with the rota really helps with work-life balance We do get a staff discount in the hotel

Management are spying on staff HR is not strong Marriotts staff handbook not being adhered to, need to walk the talk more Managers are too remote from staff. They don't know anybody, so they don't know who's good and who isn't. Lack of personal information on staff means they just stick with their pets and/or graduates brought in for special treatment. Develop the staff you've got, who are getting more and more relevant experience under your noses. Treatment of customers is not equal and often seems to be based on points of personal reference (like race and origin)

Despite being a hotel food for staff is not great

“Generally a good place to work, some good training offered, staff discounts could be better”

Reception desk team were great Training and development was really good for my role There were genuine possibilities of getting better positions in the hotel and also some possiblities of moving across into other departments – even into different brands under the umbrella, like the Ritz

We got staff discount for staying at the hotels, but the prices were still too high Could do with better benefits for staff in general and more pay Was told when I first started that moving between hotels was very easy, but it wasn't that easy when it actually came down to it

Promoting from existing staff rather than always bringing in externals into the best jobs

“Loved it”

Worked there for 3 years and thoroughly enjoyed it. I was around a great team and where I was was the best paid in the business

“Great hotel management experience except for the fact that you really have to look hard to find opportunities”

The excellent hotel management experience is down to the fact that they have a very stable and functional system in place. Communication is excellent, there are no breakdowns in operation, so you spend all your time doing and learning, and you dont have to worry about crisis management and politics. Theres good benefits, somewhat flexible times, free parking, and most importantly - they hire excellent people! Its a joy to work with them.

There are no opportunities to grow and move forward, whether within the company, or for professional growth on the whole. The management is mostly ignorant of the needs of their staff, and highly dismissive. They tend to micro manage, and your complaints to HR are completely ignored.

The company draws the best talent, and then does its best to chase them away, Disappointing.

About
Marriott International, Inc., is a leading lodging and hospitality company that develops, operates, and franchises hotels, corporate housing and related lodging facilities worldwide. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Today, Marriott International has more than 3,800 lodging properties located in the United States and 72 other countries and territories. The company operates and franchises hotels and licenses vacation ownership resorts under 18 brands, including Marriott Hotels, The Ritz-Carlton, JW Marriott, Bulgari, EDITION, Renaissance, Gaylord Hotels, Autograph Collection, AC Hotels by Marriott, Courtyard, Fairfield Inn & Suites, SpringHill Suites, Residence Inn, TownePlace Suites, Marriott Executive Apartments, Marriott Vacation Club, Grand Residences by Marriott and The Ritz-Carlton Destination Club. Marriott is consistently recognized as a top employer and for its superior business operations, which it conducts based on five core values: put people first, pursue excellence, embrace change, act with integrity, and serve our world. Websites: www.marriott.com; www.ritzcarlton.com Careers*: www.marriott.com/careers; www.ritzcarlton.com/careers *Marriott hires for managed locations only. If you're interested in working at a franchise location, please contact the owner or ownership company for more information on career opportunities.