Generally a good company to work with in solid policies in place and a relaxed work atmosphere. The pay is on par with industry standards. Training provided is good. Lots of good people in the company, both amongst managerial staff as well as the general workforce. Employees feel valued, and are allowed to maintain a good work life balance.
Often politics plays a part in promotions and rising up the ladder. A lot of employees though feel that the company is generally headed downward.
Good solid policies and practice across the company.
The best thing about working at MITIE is feeling valued and 'special'.
The worst thing about working at MITIE is there are so many employees you don't always know who to go to for advice/information.
The most unusual thing about working at MITIE is that my office is tiny and only has 4 people working in it!
Some friendly, positive fellow workers, who'll support you, look after you and help you get to know the ropes. If you're keen to work in the security industry, MITIE will provide you with plenty of contacts and some varied experience. You're often left to work things out on your own, so if you enjoy using your initiative, maybe this firm's for you.
Personnel are all over the place at MITIE. Don't expect to get paid on time, or the correct amount and if you take your problem to your line manager, he or she will sit on it and nothing much will happen. It can be difficult to get any kind of answer at all from admin. Hours can be demanding and you're often expected to work evenings and weekends.
They don't answer the phone, even to employees!
Going home at the end of the day
You work for mitie hr are as crooked as the managers they fabricate situations to get rid of people and they treat you like crap
If you don't fit into the do everything I say without question even if it means breaking the law
That I am still there
ive worked for mitie twice in the past the first was a long time ago in cleaning and support service and as part of the management i was always supprised how badly the staff were treated... i was never very happy with this and in the end i left...i have just finished working with pest control in the north of England and i am amazed how bad things were...managers speaking to staff as if they were dirt, calling them names, threating sacking, breaking working time regs was a standard method of working...50 to 60 hours plus was expected and the norm, but overtime done could and would be not paid at the whim of the managers. almost zero training o ... ive worked for mitie twice in the past the first was a long time ago in cleaning and support service and as part of the management i was always supprised how badly the staff were treated... i was never very happy with this and in the end i left...i have just finished working with pest control in the north of England and i am amazed how bad things were...managers speaking to staff as if they were dirt, calling them names, threating sacking, breaking working time regs was a standard method of working...50 to 60 hours plus was expected and the norm, but overtime done could and would be not paid at the whim of the managers. almost zero training of new staff was prob the most frighting thing, in the old days you shadowed someone for sevral months now the training seams to be on line tests and two weeks out the a tech who hasnt really got time to impart knowledge as he has his own round to keep up to date... as for the payment of commision, overtime, out of hours working is made delibratly mystifying and the payslips require a degree in accountacy to work out but try and get someone to explain how thy arrive at the final figure is an imposible feat.. in short its a busines thats run like a franchise ...the company gets a guy who runs his own work and patch, orders and stores his own pestercides at his own home (this is prob against regs) yet the wage for all this is only just above min..overtime rates rubbish..and this is bourne out by good members of staff voting with there feet...over all if your looking for a good PC role...look elswhere more
a happy member of staff
Going home after work
Management is non existent
No help whatsoever just chasing workers
working with mitie 4 years my money isnt right lost a lot of money through them
not good company
never pay right
Not paying properly, no enough products, pressure on staff, not enough hours.
they don't care about staff, only about making a profit.
put it this way,if i dont get paid soon after 7 weeks of hard work.then mitie will see the true meaning of their company name.i keep my word. from a cleaner that dont do dirty!
never had to wait so long to be paid
Nothing good unless you enjoy them stealing your wages Have phoned manager countless times now to be ignored even though he has me on caller id So he knows who is calling ,going to use another phone see if he will answer his then.
They don't pay you what you have worked hours for Disgusting health hazzard mop head No products to use Asked to use my own money to buy products at one point
That I did get a couple of months worth of the correct wage
Nothing, Cancer would be better.
They will fuck you over at every possible angle
They will constantly fuck your pay up.
Used the same mop head for a month due to not getting stock replemished after countless times informing my line manager.
Worked 56 hours and only got paid for 15. I would think twice about working for this company. i am now going through the courts in regards to my missing pay and i have a load of evidence in texts from my line manager that will go in my favor. e manager
Good managers but take a lot of stick because there ops manager wont spend the budget
operations manager has not got a clue what she is doing. She got the Job only because she new one of the top managers but she couldn't run a piss up in a brewery
What your expected to do in a day is a joke
FACIST REGIME no chance of a living wage with these
low pay zero hours contracts we used to have proper jobs in this country
Met some top lads (security officers) other than that nothing
Could be here for a long time writing this but in short zero hour contract although most companies are the same, because your a relief officer you have no right whether or not to do a shift, your required by the contract you have, if they require you to work 365 days a year without a day off you have to, your the bottom off the employee chain, you take all the crap, do all the hard work but take the fall if something goes wrong, they will never back you up against the contract, they make you work with 6 hours break between your shifts, you could be finished at 5am and back again at 11am the same morning, a huge poor lack of communication from ... Could be here for a long time writing this but in short zero hour contract although most companies are the same, because your a relief officer you have no right whether or not to do a shift, your required by the contract you have, if they require you to work 365 days a year without a day off you have to, your the bottom off the employee chain, you take all the crap, do all the hard work but take the fall if something goes wrong, they will never back you up against the contract, they make you work with 6 hours break between your shifts, you could be finished at 5am and back again at 11am the same morning, a huge poor lack of communication from your ops manager, you cannot get a word from them unless they need you, getting woke up early morning and told to go do a shift at very short notice, change your shifts at last minute without asking or telling you, never make plans in your personal life! because you will be told to cancel them or else!, they also cancel your holiday days and tell you that they have put a shift in instead as if they are doing you a favour, if you rely on public transport then be prepared to pay for the occasional taxi every now and again because they will not reimburse you even when your called in last minute, they do provide you with travel allowance but you payslip will say travel allowance added £13 (example), travel allowance deducted £18 meaning they pocket money off you, no training on most sites, your lucky to even get 5 minutes training on some sites then you are left to your devices and if things go wrong it is your fault, don't even bother trying to get uniform from them it always seems to be on order even after 6 months, if your a relief officer never think you are going to get a permanent site to work at because they will promise 5 or 6 guards a permanent spot at a site but they employ someone brand new and stick them on that site. I could go on and on and on but you can only have 2000 characters on here. more
The fact that it does not matter what site you go to you always here the same thing "crap company this, cannot wait to get away from this place", fills you with lots of confidence about the new career your lucking to start.
Leaving at the end of the day.
My team that I hired are brilliant, love them to bits but now, I feel sorry for them, I really didn't realise what Mitie would do to them and they hate it as much as me, if not more
Senior managers are clueless, no drive, uninspirational, feckless, like rows of nodding donkeys saying yes to everything. One of the Mitie core values is to 'challenge' yet when you question a clearly stupid directive you are told in no uncertain terms to do it or 'it's what we've been told to do' so it then becomes clear that the directors are spineless too and unable to question requests. Systems they use are out if date and in some cases were in the 90's. The real buzz you get from thinking that HR will help, how wrong can anyone be, they are truly hopeless. When someone came up with the phrase ' a useless c ... Senior managers are clueless, no drive, uninspirational, feckless, like rows of nodding donkeys saying yes to everything. One of the Mitie core values is to 'challenge' yet when you question a clearly stupid directive you are told in no uncertain terms to do it or 'it's what we've been told to do' so it then becomes clear that the directors are spineless too and unable to question requests. Systems they use are out if date and in some cases were in the 90's. The real buzz you get from thinking that HR will help, how wrong can anyone be, they are truly hopeless. When someone came up with the phrase ' a useless carbuncle on the backside of humanity' they must have just handed in their notice from Mitie and well done to them for doing so more
They claim to be there for the staff, how wrong can anyone be! The senior managers and directors are hiding in a bunker with enough food, fine wines and porn to see them into the next century
I couldn't find nothing
they just ask, and don't give nothing
no equal treatment
Easy cleaning job
Ilegal activity within the company such as stealing your money, not paying you and changing hourly rate without notice
Going home and having a company van
Nothing, always pays less for the same post than their rivals, high turn over of staff, no possibility of giving any temps permanent jobs, unless they become a ruthless team leader. seriously I seen them treat so many people very poorly, unless your related to someone important.
Terrible pay, treat staff very poorly, everything about squeezing your team like a tube of toothpaste, and not replace staff who have left. PS so many people are related to one another at London bridge Head office, but this is kept quite.
all the various contracts have decided to have the smart idea of putting all the related help desk teams in one office. so no bond grows between these teams and the client since they do not work together like a typical in house team would in other companies, basically being on site. PS. Their in-house teams were so bad, that external contractors were used for a better result on most contracts.
my fellow work colleagues and going home
everything else. Awful company middle and higher managers in it for the money. Lowest rates of pay anywhere, they don't pay the going rate. No pay rise since they took over the contract. Promised an end to zero hours contracts - they lied.
they way they can charge the client £60 to change a light bulb!
Minimum wage Not getting paid on time Not getting paid the right amount or anywhere near Poor organisation No professionalism from managers especially Managers often lie and never keep promises No manager EVER answers their phone They ignore emails, answer phones etc The list could go on and on and on, Simply do NOT work for Mitie if you want a company where you can get on with your job without never ending complications and stress. I only gave 1* because it won't let me put none.
None of the managers communicate with each other, make decisions without knowing who or what the issue is.
Never found out
They claim to be investors in people, they have poor development awareness and opportunities, there is no consistency or structure, managers have the freedom to request unreasonable daily duties, our team has developed a negative view toward each, refusing to talk to and help each other as the work is unfairly distributed, bottom line the enthusiastic employees get hammered, while the shirkers are not managed. Severe lack of Teamwork, poorly managed.
How well they are doing????? The majority of reviews on this page are saying the same thing, they are now under investigations for not paying minimum wage to MICareers, they should not be considered based on the ethics along, stop contracted them!! Find a reputable contractor who knows how to take care of your business, legally
Escaping from them!
They exploit their workers. Make them stay on and don't compensate them for this. If you do not fit in they will not help you pass tests and thats how they get rid of staff. Useless training and unskilled trainers. Xmas day is just another for them to make more money. Don't expect anything not even help with transport to get to work.
what a load of shit mitie is they asked for my id and then never returned it and then they say we never had it what a load of shit
The job ending
Spoken to like absolute dirt and not paid
Not being paid wages
Nothing positive about working for this company.
They just want the job done, they don't recognise that you have tried your hardest and they say you "get rewards" lol. I was working 12 hour shifts and if your lucky you can get a 15 minute break. Which is breaking the law. They don't train you enough. That company is a train wreck. The head supervisor is rude and very bitchy. Very unprofessional. Always going of for a cigarette break when everyone else is slaving away. Never going to work their again. ward hostess = worst job
managers, they will lie to the staff and the client,
the above seems to be the way to climb the greasy pole
everything managers shit and tell you rubbish long hrs shit pay
managers telling truth
Giving my notice 😁 & leaving this awful company
Sharon Roper contracts manager at least that is what she calls herself Laughable really
nothing unusual just slave labour would not recommend working for this company at all
You're never short of work; the word is out about how bad things are at MITIE and the troops have voted with their feet, leaving plenty of overtime for those who are willing for a shilling...
Rubbish remuneration. Work is bought in too cheaply which means rock-bottom wages.
The ever-changing procession of managers. They last an average of 3 months before they quit.
The people - I enjoy coming into work every day because of the people. Everyone I work with is friendly and supportive. I feel lucky to be working in the team that I do
There are so many employees and it's difficult to know who to contact for what. Signposting could be better.
How much the company does!
The people - I'm v lucky that i have such friendly and supportive colleauges.I genuinely enjoy coming into work. They are the best!
Sometimes the hours can be a bit long, which means I have to shift childcare around. But its OK coz my boss is really flexibel n supportive
not too sure!
The people - I'm v lucky that i have such friendly and supportive colleauges.I genuinely enjoy coming into work. They are the best!
Sometimes the hours can be a bit long, which means I have to shift childcare around. But its OK coz my boss is really flexibel n supportive
not too sure!
Boundless opportunities for progression in the many Mitie businesses but you need to be pro-active. Love my team and the people I work with and the fact that I can work autonomously but with the support of the senior team. I enjoy the culture of innovation and change - it's an inspiring environment.
It is a hard working environment and this can sometimes affect work life balance.
That for such a huge company it is quite non-hierarchical and willing to listen to ideas.
Absolutely rubbish management - I have worked for them twice now and have not been appreciated at all.Also have been accused and mistreated, ended up working for long hours and did a lot of overtimes that has not been paid for.Worst company I have ever worked for and no wonder why they losing so many contracts.
They always about laws and safety however they not following themselves any of the laws.
Managers cant be bothered, couldn't care less about employee's. I have been with them for 3.5 months and still not had any wages paid!!! mortgage in arrears, as are all bills!!! disgusting way to treat staff. When you call management at any level, the never answer their phones!! Watchdog on bbc 1 should do a special on this "company" their a shower of shit.
That they are still trading, after the way they treat decent working people.
MANAGEMENT DONT CARE FOR EMPLOYEES. YOU DONT GET PAID FOR HOURS YOU WORK
THAT THEY ARE STILL TRADING, TTHE WAY THEY TREAT STAFF
Nothing is good about working for MITIE
slave labour bad management little pay Expect too much!! Sharon Roper is literally the worse so called manager to work for she is a total disgrace & should be sacked
the whole company is unusual. The fact they don't pay you right at the end of the month then expect you to wait another month. Then they don't pay you right again!! Jokers
NOTHING.MANAGEMENT HAVEN'T GOT A CLUE ALL THEY CARE ABOUT IS THERE PROFIT.Health and Safety is out the window.
Everything to much stress slave drivers AVOID like the plague.
Treated like a robot, worst company ever.toolbox talk load of bollocks they don't abide by it they do it to cover there arse.You never have help carrying heavy objects.AVOID company is a joke.
Nothing no good thing about working for this company
Never get paid on time poor pay long hours terrible Management
Unusual if u get paid on time or at all
Being paid the correct amount and on time. It's the least I should expect, but looking at some other reviews on here, I count myself lucky to get that. The people worked with at base level keep you sane. Autonomous working, free of interference.
No pay rise in over three years, line managers seemed to be coming in through a revolving door and with no idea who to contact. Their communication is nonexistent and you are left to work things out for yourself because "managers" never answer their phones or reply to texts and emails. You are kept in the dark at all times. Supplies are delivered on a seemingly random basis, if you're sent anything at all. They cut my hours down to further their own profits and when clients complained to me about my substandard work, I had to take the rap, with no senior rep from Mitie anywhere in sight to back me up or justify their decision. I ... No pay rise in over three years, line managers seemed to be coming in through a revolving door and with no idea who to contact. Their communication is nonexistent and you are left to work things out for yourself because "managers" never answer their phones or reply to texts and emails. You are kept in the dark at all times. Supplies are delivered on a seemingly random basis, if you're sent anything at all. They cut my hours down to further their own profits and when clients complained to me about my substandard work, I had to take the rap, with no senior rep from Mitie anywhere in sight to back me up or justify their decision. In short, you're treated like an inconvenience when you're at the bottom of the food chain and doing your best for them. I felt nothing but shame working for them. Best avoided. more
The most unusual thing about Mitie is how they seem to be going from strength to strength when nobody has a good word to say about them!
Nothing good about this company.
Managers & supervisors are horrible, mean, corrupt, break the law. They do whatever they like with you even when you have proof what they are doing is wrong they said do it or leave.
Unusual....... they do not listen to staff, they do everything they should not do, they treat staff like shit.
Leaving at night if I get out
Everything apart from some of my colleagues can't believe that they think they are professional if my clients knew half the truth
Having no people management how long can they keep his facade up ruby mcgregor Smith should be ashamed although she probably knows what goes on! You have been warned
that is exists!
no visible management
Each day makes you laugh about the way the company is run its a shock they are still in buisness ,
management treatment of their staff.
they have staff willing to work for them
not happy I did not get any money for Christmas so had no food
no one cared in the office to get this sorted
my manager asked for me to get same day payment and sort it out after Christmas they even ignored her
WHEN YOU GET THE CHANCE TO LEAVE!!!
everything. zero hour contracts. bullying culture. minimum wage. maximum work. treated with contempt. you are only a number to them. if you complain the attitude is ok then we will get another foreign worker to replace you we have got plenty of them
i have never know any company to be so self serving and money grabbing. money for them. money for them. money for them. mitie gets . mitie gains and you lose at every turn . health and safety laws ignored.
ENDING YOUR SHIFT AND GOING HOME
EVERYTHING NO CONTROL DO WHAT YOU WANT WHEN YOU WANT WHEN YOU ARE A MANAGER WORKING AS PART OF A TEAM
IS THAT MANAGERS STICH YOU UP AT EVERY OPERTUNITY IT WAST ME!!!!
was given a t-shirt cheers
wages!!! dont expect to get paid properly and it is hell to get your money back without threatening court action, also they dont always pay the minimun wage.
fabricating training forms to sign, timesheets being changed for wages, equipment is unsafe , managers dont care , i could write a book!!!
Management try to set you up, no training at all no health and safety about cleaning shit and sick up also other bodily fluids discusting place to work for
No one cares less
Knowing one day you'll leave this god foresaken firm even if it's death!!!
The list is infinate!!!! 1. Crap money 2. Crap management 3. Shit equipment to work with 4. Clueless gobshite supervisors 5. A shift that precedes yours who do fuck all then management expect you not only to pick up the slack but do your own assignments as well!!
Nothing to consider at present
In my 30 years in facilities management, I have never witnessed such poor management. Lack of interaction with staff, and the ability to communicate and ensure staff are well informed. Mitie is too big and lacks coherent management structure. Their strategy seems to be manage by 'laptop' and not by physical presence on the ground, this is how they make their profits. Someone, somewhere in senior management needs to take action, come on Mitie this is a wake up call!
They don't manage their staff.
There isn't a best thing
Management not fit for purpose,, all supervisors incompetent,, mechanised cleaning equipment in disrepair,, totally understaffed for work expected to be completed on a daily basis... Anyone who seriously thinks mitie is a good company worthy of making a career with are sadly delusional or stone stark raving bonkers who want their tiny mind's examining!!!!
I saw a unicorn driving a pedop once :p
The solemn reminder I will one day die.
terrible terrible treatment. Avoid this company they do not care about you. You have no control, no ability to learn or progress. Terrible pay and constantly piling on job demands to push to breaking point.
Managers will push you down if you are capable of climbing the career ladder. They are fearful and hateful. There is an element of racism as well in management, particularly to the Polish and Muslims. DO NOT JOIN IF YOU ARE LGBTQ. Please avoid at all costs this is consistent across all branches. I have worked in 2 branches and met many other people working for other branches.
Nothing good about this hell hole
Not being paid correctly, no response from manager when you have problems.. told to wait for my money that I was owed!! 2 months.. still waiting.. I have bills and rent :(
Getting paid correctly ands on time happens once in a blue moon
There is NO best thing, unless you like working for no pay and being in arrears with your bills each month because pay is wrong,late or non existent!!!! Management do not support you, phones never answered by anyone, unbelievable how they get clients, they should be shut down.
Not being paid correctly. Poor management on every level,poor running of payroll, they never give you a straight answer, if you're lucky enough to get the phone answered!!!!!!!!!!!
How they haven't been investigated on the way they treat their staff!!!!!!!
Have to be a total cunt to get ahead
Not being paid correctly, or on time, leading to over due household bills. Constantly chasing payroll, ops managers don't care, directors don't care, now I don't bloody care!!! Kiss my hairy A hole mitie you bunch of cowboy's.
How do they get away with it?
easy hours 6 till 2
i may aswell be boss cuz supervisor dont do shit
managers dont give a shit
Inneffective management Rubbish pay. Bullying from middle management. Racist management. Not interest in staff, they just want a bum on a seat.
How such utter twats have risen so far in the company
Some great friends and good people but it can be very long hours
The pay, not being renumerated correctly and properly meant some months loosing hours you have worked a d not being paid for them at all. Having to store insecticides and pesticides at home as vans are overloaded with your waste as only waste collections are three to four times a year as your Service Manager wants to save money.
Been lucky and seen many wonderful things.
no pay rise since they overtake my old company, nothing for bank holidays anymore; and my food allowance for April - May (now is August) is still unpaid and nobody cares! What a shame this company is.
Reading those nice words for shareholders ' we welcomed the announcement that a new National Living Wage would be introduced in the UK in April 2016. We are supportive of this move,...' REALLY???
Currently working for mitie at a famous Manchester cornflake factory.. It's a total complete farce from start to finish. Under no circumstances would I recommend working for them!!! To say their a bunch of cowboys is the understatement of the century!!!! Management,, including all supervisors simply couldn't give a toss.
Management treat everyone like something scraped off their shoe. More chance getting a straight direct answer from a bent Mp!!!! Companies like mitie belong back in the victoriana era!!! Begging in the street for loose change is less shameful than working for them!!!!
You know a company is useless when the last 8 people to start full time leave within their trial period.. Staff victimised by managers and supervisors sums up the mentality of such a shockingly crap firm!!!! I don't look to the future forking for mitie. I simply just try get to the end of the week then the next payday until I find another job... This company is detrimental to a person's mental health and well being!!!!
Isn't a best thing
Too many bad points to count.. Soon to loose yet another contract to rivals in Manchester
Most unusual thing about mitie is they believe their own propaganda!!!
Promises of good contracts
Disorganised, lack of proper management, too many people involved in one project, management changes constantly during contracts, don't pay on time
they get something right
No best thing, avoid working under john taylor and fran woods at all cost, but every single one are the same bullies threaten and make up stories to get rid of you ,if you dont do everything in the world for them, i would not recommend starting for mitie.
How they treat you and get away with it. And then trie to contact h.r to find they dont exist. But apparently the managers are h.r trained right? so problem with manager you make a complaint about him to himself baffled how that even works?.
The actual job was ok. I cleaned coop supermarket 6 days a week, 9 house total. The management at the Aberdeen branch are horrendously incompetent and unprofessional. When i received my official letter of "acceptance" they didn't even get my starting date right. It was six days off target. So of course i had to write an email explaining their mistake. It took several working days to respond. And then when my final pay came they missed 6 hours. I wrote to the given email to express this pay discrepancy. An email arrived saying my email had been passed onto the "support team". No support or more communication was provide ... The actual job was ok. I cleaned coop supermarket 6 days a week, 9 house total. The management at the Aberdeen branch are horrendously incompetent and unprofessional. When i received my official letter of "acceptance" they didn't even get my starting date right. It was six days off target. So of course i had to write an email explaining their mistake. It took several working days to respond. And then when my final pay came they missed 6 hours. I wrote to the given email to express this pay discrepancy. An email arrived saying my email had been passed onto the "support team". No support or more communication was provided. I phoned a number. An automated voice said to contact line manager about pay problems. I wrote to her. She did not respond. I waited over two weeks. I rang her. She did not pick up. After nearly a month i wrote to her again and threatened to contact citizens advice. They wrote and said they would get back to me. Finally they did! They said up until the last four or five shifts i hadn't pinned in or out of work. Complete nonsense. Clocking in and out was the first and last thing i did. I explained this to another person at the Aberdeen branch. She said she would phone me back. Four days passed. She did not. My last point of contact was to.inquire as to the development of my complaint. The line manager said she would put my hours on the next payrun - May 10th. So we shall see if they have paid me. And i wonder if it's a scam they pull on all of their employers. Swindle a few hours here and there and it soon adds up. Being that the jobs are in the blue collar sector they know that a large portion of uneducated working class people are too timid to complain. As if they don't have a right. In short Motor are corporate crooks stealing from the poor and as per usual, the sharks get away with it. more
Their inability to communicate - at all. Their perfidious nature. The name Mitie itself is laughable. They are diminutive.
Long Hours, Poor Pay
Having to change your whole mindset to suit the MITIE thinking
Nothing regret the day I started working for them
Pay was never correct most pay slips had £90-£200 short a month, holidays never got paid and holidays where frequently put in as abscence even after recieving confirmation. Manager was a bully and didnt know how to do her job
The way the manager used to come down and make everyone stop working for half a day, then expect a full days work in the other half, having to phone payroll and managers after each and every payday to get owed money paid 2 months later
End of shift and Holidays free shirt wow
Pay nearly every month its short and there's nothing you can do Managers just fob you off every time
Fact your pay is nearly always wrong
If they paid invoices this would be a start
you don't get paid
they get away without paying invoices
Fair pay shouldn't be a benefit!
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