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3 Optical Express reviews 

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33% of employees recommend this company to their friends

Reviews:

“Good salary and great product, management need to be more people-focused”

Competitive salary for the industry – though not sure if all the roles can say the same Really great product and constantly looking to improve it and introduce innovations Company is constantly in motion and ready to change and upgrade itself

Overtime is almost never paid on time – the clinical diary at each store just needs better processes and procedures and above all better management Focus on profits blinds management to everything else – squeezing as much out of every client in terms of sales, and making selling to customers the be-all and end-all, is ultimately counter-productive as long-term it is far better for business to give a customer what they actually want and need, rather than just selling them the item of highest cost High staff turnover of the best people Management need to focus more on people, their own staff for a start but also their customers and ... Overtime is almost never paid on time – the clinical diary at each store just needs better processes and procedures and above all better management Focus on profits blinds management to everything else – squeezing as much out of every client in terms of sales, and making selling to customers the be-all and end-all, is ultimately counter-productive as long-term it is far better for business to give a customer what they actually want and need, rather than just selling them the item of highest cost High staff turnover of the best people Management need to focus more on people, their own staff for a start but also their customers and act with more integrity towards them. more

“Great salary, but you pay for it in other ways”

Excellent pay package and benefits. Definitely the best in the industry in terms of salary structure. The company itself is exciting and dynamic, highly innovative with great ideas up its sleeve. This alone can take you throught the first few months.

Unfortunately, this solid base is weighed down by bad policies such as unpaid overtime, bad management, overbooked diaries, micromanagement from the top brass, excessively high expectations that no one ever meets in terms of sales. Management completely ignores the realities of the market, and sets out a plan on paper and then reduces every single contribution from the employee into profit and sales terms. There is no human side to the company.

No human side to a medical company is a recipe for disaster.

“Good place to work, No work life balance though.”

Great product, a lot of motivation and belief in the product and the company from the employees. The people are great to work with. There are many opportunities to grow. The best paying optical chain. Overall a decent place to work in that regard.

There is absolutely no work life balance, the hours can get long. The long days are unpredictable, and you dont get paid for the overtime either. The management tends to be a little nosy and tends towards excessive micro-management. The company culture doesnt put enough emphasis on humans and human values, you are only valued in the company if you drive extra-ordinary profits. Otherwise youre treated quite badly.

No focus on staff welfare.

263 Optical Express jobsView all Optical Express jobs »
Optometrist
JOBSWORTH: £38,561 P.A. ?Meadowhall
Surgery Associate - Meadowhall
JOBSWORTH: £16,109 P.A. ?Sheffield, S9 1EN
Optometrist - Carluke
JOBSWORTH: £36,981 P.A. ?Carluke, ML8 4AL
Optometrist - Crawley
JOBSWORTH: £39,463 P.A. ?Crawley, RH10 1FF
Optical Advisor - Bluewater
JOBSWORTH: £18,556 P.A. ?Bluewater, DA9 9SJ
Optometrist - Swindon
JOBSWORTH: £37,379 P.A. ?Swindon, SN1 1DA
Optometrist - Livingston
JOBSWORTH: £36,893 P.A. ?Livingston, EH54 6NB
Optometrist - Truro
JOBSWORTH: £37,386 P.A. ?Truro
Optometrist - Reading
JOBSWORTH: £40,954 P.A. ?Reading, RG1 2AA
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About
Optical Express is one of the UK's leading eye care specialists, providing a full refractive solution including glasses, contact lenses and laser eye surgery. We are one of the UK's leading eye care specialists, with locations nationwide with professional staff who have access to all the latest technological developments. We are the world's leading laser eye surgery specialist. Our surgeons have carried out over 1 million procedures worldwide, giving freedom from glasses and contact lenses. Our fully trained opticians carry out thousands of comprehensive eye tests each week, providing patients with the ideal solution as well as identifying other optical issues such as cataracts.