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4 The AA reviews 

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  • People
  • Pay
  • Leadership
  • Learning

25% of employees recommend this company to their friends

Reviews:

“Busy environment, nice office space, stressful volumes of work, good career progression”

Modern working environment in decent offices Reasonable salary The flexibility bonus – this really makes a difference to the pay – you get it for being flexible with your hours, working weird times of the day, funny shifts and over bank holidays. Big operation with high volume of staff to manage and long reporting lines provide a clear path for promotion.

The volume and intensity of the day to day work can be really stressful. Your work life balance is affected. The good staff with prospects tend to leave so staff turnover is high and you have to constantly deal with the extra work that creates. Although management are aware of this and are saing that it will be improved, there's not much movement to fix anything.

“You're not a person just a number on a balance sheet.”

The bulk of the workforce.

The board and senior management. It's all about money and nothing else to them, people, their lives and feelings are irrelevant. Zero promotion prospects if your face doesn't fit. The Newcastle office is nepotism central.

The contradictory nature whereby customers and shareholders are better informed than the staff who are constantly kept in the dark.

“Them n Us”

The people. but the senior management are self serving assets.

The management, the "If you don't like it leave" mentality. Promotion for those at the royal table. The continual bull while staff cope with no recourse to help and for ever diminishing pay. The lies lies lies. It's a rates change! That's the best price we have!

People still do it.

“Battery Chickens just pecking away”

The money is okay for the difficulty of the job

Where do I start, the worst thing is that they have no respect for their customers, rather than a call being about helping a customer its about flogging them any old rubbish they'll take. The management treat staff very badly and have the worst communication I have ever experienced. The equipment you are expected to use is outdated and often broken, I could go on all day but lets just say its a bad place to be.

Complete disregard for long serving customers, they actually pay MORE than new customers and there is no real benfit to tenure.

Hospitality
£14,000 - Wester Ross, Highlands, IV22 2EY
Head of Insurance Pricing
£120,000 per annum - Basingstoke,Hampshire
Senior Full Stack Developer
JOBSWORTH: £40,319 P.A. ?Cardiff,South Glamorgan
Full Stack Developer
£38,000 per annum - Cardiff,South Glamorgan
Retention Analyst
JOBSWORTH: £25,258 P.A. ?Basingstoke,Hampshire
Head of Contact Centre
JOBSWORTH: £51,562 P.A. ?Newcastle,Gwent
Roadside Mechanic
£30,650 per annum - Berkshire,South East England
Roadside Mechanic
£30,650 per annum - Oxford,oxfordshire
Digital Content Editor
£40,000 per annum - London,South East England
Recruitment Apprentice
£12,000 per annum - Basingstoke,Hampshire
  • 38 live The AA jobs on Adzuna
  • £38,039 average salary for all The AA jobs
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About
Everyone's heard of the AA. Most people think of the yellow break down vans but there's so much more. We help our customers with pretty much anything to do with driving and insurance. We offer driving lessons, insurance, travel books and car checks. We even have a home emergency breakdown service for plumbing problems. We're a trusted brand with thousands of loyal customers who come back to us year after year. They know they can rely on us to give them top-notch service. In fact Which? Magazine has awarded us the Recommended Breakdown Provider for the second year running. We also offer free online services such as AA Route Planner, which has recently provided its one-billionth route. With weather forecasts, walking routes, cycle routes and travel ideas, we have most areas covered. AA Members can access a range of special discounts and money-can't-buy events through AA Rewards, and our website has lots of driving advice, from how to check your oil to the latest equipment you'll need for driving on the continent. Oh, the yellow vans. Of course we still do that as well. Our AA patrols have been helping motorists for over 100 years and we now have around 15 million members. One of our patrols saves someone at the roadside every nine seconds. All of this brilliant stuff doesn't just happen on its own, though. We have thousands of people working all around the country, in hundreds of different jobs keeping the AA running smoothly.

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These job market statistics for The AA Jobs are compiled from Adzuna's index of over 1,000,000 live job listings - nearly every UK job ad