The industry is certainly a good one to work in and the colleagues and environment were very good. The fact that they own their own network means you will have some creativity and freedom compared to other companies. The budgets are smaller than working at other competitors, which means you have to think on your feet and be creative, which is a good challenge to be presented with in the workplace.
Not sure about the collaboration with Liberty Global, I am dubious about this change. They have replaced some good staff for new staff who are a lot more corporate and less driven than the creative Virgin colleagues I used to work alongside.
The huge amount of change that has happened in this company alone in this year would make me reconsider recommending this workplace to anyone as I am unsure about it's future.
The company looked after its employees very well, the pay was excellent and conditions were good. The people vere very nice and HR was very helpful if needed, though not very 'hands on' and mostly invisible most of the time (pretty ideal really!)
The worst things were the hours expected, as it was a salaried job, rather than paid by the hour and you were expected to get the job done on time regardless of many hours it took you. Jpbs were not very secure either, with regular redundancies most years leading up to Christmas!
IT support. For me it was in the same building on the same floor, but I had to phone India for initial support over the phone! I usually ended up fixing it myself.