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2 Waitrose reviews 

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  • People
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  • Leadership
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“Waitrose provides great opportunities for employees to progress and help shape their local branch. The partnership is very rewarding and is empowering”

Employees are given clear avenues to improve their skills which is very empowering. There are many different training schemes which creates opportunities to work in different areas of the store.

Having to deal with difficult customers can be tiring. The general type of some customers means they can be very demanding and sometimes rude.

The partnership scheme is very rewarding and not just the yearly bonus. There are day trips and prizes also to be won as well as a good discount rate on food and John Lewis products.

“customers come before the staff/partners. customers are very demanding and quite rude, they complain about petty things. i.e free tea/coffee”

going home

staff not being backed up by managment or supervisors

the amount of free insentives for customers to walk through the doors

Waitrose has 262 supermarkets and combines the convenience of a supermarket with the expertise and service of a specialist shop. It is dedicated to offering quality food that has been responsibly sourced combined with high standards of customer service. As a co-owned Partnership, everyone who works for Waitrose owns the business and the notion of partnership is also extended to farmers and growers. At the heart of the supply chain are its producer groups that operate across livestock, milk, farmed fish, fruit and vegetable categories.