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Senior Account Manager

Salary:
29,545 P.A. ?
Location:
Theatreland
Company:
Hogarth Worldwide

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Senior Account Manager

The Company:

Hogarth Worldwide is a leading creative production company, producing advertising and marketing content for many of the world’s most famous brands, across all media around the world. Hogarth was founded 10 years ago and has grown from a start-up to over 4,000 people, across 28 cities worldwide and is now part of the WPP family. Our rapid growth continues to drive us forward making Hogarth an exciting place to work and a great place to achieve your career ambitions.

The Role:

As part of the Client Services Department, you play a central role in the business and are pivotal to the smooth running of your account(s). You will be required to have a thorough understanding of all areas of the business and be responsible for managing projects from brief to final delivery on time and budget. You will be client focused and require good communication, organisation and time management skills to manage both your clients and internal departments, while always focusing on quality, process and profitability.

Responsibilities:

  • Day to day contact for agency/ client stakeholders and Hogarth internal departments
  • Coordination between Project/ Transcreation Management, Hogarth, client and agencies
  • Respond to information requests from the Senior Account Manager or Account Directors
  • Strive to better client and stakeholder relations
  • Work closely with internal stakeholders e.g. Print, Transcreation & Broadcast
  • Handle all aspects of client campaigns from planning through to delivery
  • Demonstrate clear understanding of the brand
  • Highlight and escalate quality control issues
  • Distribute contact reports and agendas
  • Manage agreed budgets and administration
  • Prepare accurate cost estimates against the Rate Card for AD approval
  • Assist with financial reporting and smooth running of the finance function

Qualifications:

  • Support the AD in supplying client management information and reporting
  • Experience of working in a TV, print, or digital production role essential
  • High level of IT literacy, including usage of spreadsheets
  • Strong numeracy skills
  • Prioritisation, time management and attention to detail
  • Resilience and ability to work under pressure
  • Fluent oral and written English essential, other languages desirable
  • Strong interpersonal skills
  • Highly organised, detail oriented, customer focused, proactive and possess excellent communication skills with a clear understanding of international brand challenges
  • Experience managing and servicing international accounts in 5+ markets with multiple stakeholders desirable

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