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Funds Transfer Manager

31,960 P.A. ?
Milton Keynes
Viva Wallet


We are looking for a Funds Transfer Manager to join our Viva Wallet team in Milton Keynes, United Kingdom.

As a Funds Transfer Manager, you will be responsible for:

  • Authorising all types of payments on various online and in-house platforms (BACS, Direct Debits, SWIFT, SEPA, ACH, CHAPS, Faster Payments), ensuring they are processed accurately and within cut offs and SLAs;
  • Liaising with client facing colleagues and our partner banks and payments facilitators;
  • Contributing to establishing a secure and efficient Funds Transfer environment;
  • Reviewing proposals for new complex payment products from regulation point of view;
  • Advising other departments in complex payments issues;
  • Investigating and reporting properly non-compliant transactions and undertake all necessary communication actions;
  • Elaborating standard operating procedures and ensuring that they are properly updated and followed;
  • Collaborating with senior colleagues to resolve technical payment issues;
  • Contributing to ad hoc requests or projects;
  • Maintaining a friendly and open team attitude that encourages all other employees to approach the Payments team with queries or concerns;
  • Assisting in driving process change with a focus on ideas to improve team efficiency and controls;
  • Be the first point of contact for all payment investigation queries;
  • Actively maintain and manage the investigation report, delivering excellent service and communication to internal stakeholders
  • Continually develop knowledge of the payments area and industry as a whole.


To be considered you should have:

  • In-depth knowledge of UK and EUROZONE payment systems and messaging (SEPA, FPS, SWIFT etc.) In-depth knowledge of EUROZONE payment systems and messaging (SEPA, SWIFT etc.).
  • Good understanding of retail payments and relevant regulations including DML;
  • Previous payments experience;
  • Administration of the SWIFT Alliance web interface;
  • Familiarity with Greek DIAS MIS and in-depth knowledge of DIAS Credit Transfers, DIAS Direct Debit will be considered as an asset;
  • The ability to convey information to people clearly and simply via telephone and email
  • The accuracy and attention to detail; the ability to notice errors and missing information and advising the departments responsible for correcting;
  • The ability to spot process flaws and suggest solutions and improvements;
  • Strong organisational skills and the ability to work under pressure;
  • In depth knowledge of the UK payment systems (FPS etc) will be considered a plus;


We are offering an attractive competitive salary and the opportunity for a rapid career development, working closely with a highly motivated team in a dynamic and fast- paced environment.