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IT Specialist

39,388 P.A. ?
Fishawack Communications

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IT Specialist

Salary: £Competitive (DOE) + excellent benefits (pension, healthcare etc.)

Reports to: IT Infrastructure Manager

About the role

Due to the continued growth across the Fishawack Group we have a new opportunity for an enthusiastic IT Specialist to join our office in Knutsford, Cheshire. The IT Specialist role brings the opportunity to be part of a global IT team that is driving the business forward utilising modern and new technologies. You will play a vital role in improving, maintaining and evaluating our current systems, infrastructure and key processes. You will have the scope to lead a variety of projects integrating both applications and businesses. Alongside the chance to work flexibly when required, you will have the chance to occasionally travel across the UK and internationally.

Who are the Fishawack Group of Companies?

Established in 2001, we are a group of dynamic healthcare communications companies with teams across the UK, US, India, Portugal and Switzerland. Our reputation is built on excellence and creativity, bound by a common philosophy and a commitment to providing premium medical communications services tailored to meet the individual needs of our clients across the pharmaceutical and healthcare industries. Our mission is to improve outcomes for patients through the communication and application of healthcare knowledge. As our success continues to grow so does our need for talented individuals. The Fishawack Group of Companies has over 750 colleagues globally and is continuing to cement itself as one of the world’s leading groups of healthcare communications companies.

What you'll do

  • You will work with a team of specialist leading or assisting with internal projects, M&A and proactively suggest and provide business improvements
  • Consolidate M&A file and collaboration platforms to our current solution: Egnyte
  • Assist with migrations and integration projects (domain, infrastructure, data, voice and video conferencing)
  • Manage and maintain VMware, legacy hardware systems, backups and DR
  • Document processes and maintain documentation on infrastructure and systems
  • Assist with 365/GSUITE management, Anti-Spam filtering, email tenant migrations
  • Assist with supporting application security and roll out
  • Assist with supporting Anti-Virus and web filtering (ESET, Cylance Protect, Sophos)
  • Assist with supporting Firewalls/WAPs (Meraki), switches (Juniper), VPNs, RRAS, ADCS and RADIUS
  • Provide guidance/support for 1/2 line helpdesk

About you

  • Bachelor’s Degree or equivalent work experience and/or Certifications
  • Ideally 3+ years’ hands-on IT experience
  • Excellent knowledge of core IT systems, including; Active Directory, VMware or HyperV, 365 , SAN/NAS, Backup and DR management
  • Experience with SaaS based infrastructure and solutions, including AWS and Azure
  • Domain and 365 migration experience


We offer a creative, supportive environment with a uniquely diverse career structure where you will be able to continuously develop. Our STEPS training programme – Supporting Training, Enhancing Professional Development – provides a broad range of training delivered in-house and on-line, and supplements on-the-job training/project team-led training initiatives. We also offer a generous company pension, private medical insurance plus many other excellent employee benefits.

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