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Contact Assessment Officer - Scale 6

Salary:
£12.35
Location:
Woolwich
Company:
Nations Recruitment

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Job Title: Contact Assessment Officer - Scale 6
Job Category: Social Care
Location: Woolwich
Hours Per Week: 35.00
Start Time: 09:00 -17:30
Salary: £12.35
Start Date: ASAP

Nations Recruitment LTD is looking for Contact Assessment Officer - Scale 6 in Woolwich, London.
DBS required

Duties:
Provide an assessment service for people who contact Borough to discuss their needs or the needs of their friends, family or significant others
To give advice and information about services and support provided by Borough as well as signposting to voluntary and third sector providers
To ensure all work complies with Council policies and procedures and that statutory obligations are met
To provide advice and information to members of the public regarding services available from Borough, private, voluntary and third sector agencies

You can be a recent college leaver and should have experience of using databases and websites and able to take information over the phone and respond to emails from members of the public and health and social care professionals

Skills
Ability to Communicate Effectively Both Orally & In Writing to A Wide Range of People
Ability to work as part of a team
It Skills
Demonstrable experience of working in a social care setting.
Previous experience in similar role
Good Customer Care Skills
Good Time Management Skills
Able to Work Under Pressure to Strict Deadlines


Qualifications/Certifications
3 GCSE's, Grades A-C, or equivalent including English and Mathematics
Relevant professional level Qualification/Certification

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