You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
Part Time Position Available
Monday- 5pm to 8pm
Friday- 5pm to 8pm
Alternate Saturdays- 10am to 4pm
Welcome to our beautiful East Sussex care home, close to Crowborough town centre and the stunning South Downs.
Heather View is a purpose-built, modern care home, with a dedicated and experienced team providing the best in residential, nursing, dementia and respite care for older people.
We help each resident, whatever their needs, to lead an active, independent and fulfilling life. Our care teams are experts in caring for older people with all kinds of needs, and enjoy working with families to get to understand each resident very well. Once we know residents’ life stories, interests, likes and dislikes we create a care plan for them that’s entirely personalised to their needs, interests and abilities.
Our ability to provide a full range of care services enables us to adapt to a resident’s changing care needs so that they can continue to enjoy genuine quality of life throughout their time with us.
The number of jobs in each salary range for all: