Retail Travel Consultant – Independent Travel Company – Dunfermline (Fife) Our client, an ‘award winning’ independent travel company, is currently looking to recruit a number of experienced retail travel consultants to join their well established travel team based in their busy office in Dunfermline (Fife)
As a retail travel consultant you will primarily handle enquiries from direct customers within a busy retail travel office, and make reservations for all areas of retail travel including package holidays, charter flights & city breaks. You will be flexible to tailor-make holidays & travel itineraries for customers with scheduled flights and various ground products (hotels, car hire, etc), and up-sell various ancillary services to help maximise the revenue & profit on each individual booking. You will also handle all after sales administration including taking payments and handling ticket dispatch, and have the ability to offer all customers excellent destination & product knowledge.
As a retail travel consultant you will have previous experience working in similar travel sales or reservations role for an independent or multiple travel agency in the UK, and have strong experience booking all areas of retail travel. You will be extremely sales & targets driven, and have the ability to maximise the revenue & profit margin on each booking you make. You will have proven experience tailor-making holidays & travel itineraries to match the exact requirements of each customer, and have a good overall knowledge of the UK travel industry. You will also be a self-starter, very PC literate, and have a competent knowledge of several in-house booking systems.
Salary & Benefits
Great basic salary on offer for the right retail travel consultant, along with a great commission structure & benefits package, and sociable hours of work Monday to Sunday (5 full days).
* Please note that we are only able to contact applicants who have the exact experience our client is currently looking for; as per the above job spec