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Digital Trade and Operations Coordinator

Salary:
25,792 P.A. ?
Location:
Theatreland
Company:
Kao

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Molton Brown is Kao’s prestige retail omni - channel division that has built up a reputation for being London's bath, body and beauty connoisseurs. Our perfumes, shower gels, body lotions, candles and hand care products blend exotic ingredients with a touch of London eccentricity for bold fragrances and bright colours that stand out on the shelf and each product is still blended in London, our home since 1973.

The Global Digital Trade & Operations Coordinator plays a key role in maintaining and optimising the Global Molton Brown websites. The role will support an omnichannel strategy and positioning as an English luxury brand online, helping meet KPIs and targets

This position is a 12 month fixed term contract


Catalogue & Product Management

  • Responsible for maintaining and updating the online catalogue - creating product and category records, using excel tables and our content management system. These responsibilities include: briefing and approving product copy to the Digital Copywriter, creating web bundle SKU codes, briefing bundle photography to the Creative team, preparing products for launch, uploading images in Amplience, supporting with GWP and samples set ups.

Stock Management and Merchandising

  • Assisting with the day to day merchandising of the websites. Some of these responsibilities include: merchandising on a weekly basis, liaising with the global and local merchandising teams and Customer Service teams to monitor stock and escalate any issues, price establishing sale and promotional skus, using.
  • SAP to check stock queries, being the main point of contact for the warehouse teams, keeping a track of gift wrap.

Assisting with the setup and testing of campaign assets

  • Assist the Digital Trading team in preparing the websites for campaign launches. This includes: uploading content slot banners, mega menu images, basket promos, creating T&Cs and getting approval from Legal, creating new URLs, assist the team in testing campaign pages and promotions, working with the Marketing team and CRM teams to updating the store listing pages when there are store events.

Content Management

  • Updating hygiene static pages, the Store Finder and other assets. This includes: updating static pages such as Delivery, Contact Us, Hotel Amenities, working with Retail and Hotel teams to maintain and update the list of stores, stockists, airports and hotels on the website Store Finder, working with Retail teams in updating Store Finder store hours during seasonal trading hours and bank holidays, updating the cookie policy and privacy policy on a regular basis.


  • Degree or equivalent vocational experience preferable
  • Minimum 2 year experience in a results driven role for a consumer brand
  • Luxury or beauty sector experience preferable, but not essential
  • Proficient in all Microsoft Office programs (Excel, Word, PowerPoint, Outlook)
  • Experience with Content Management Systems preferable

In return, you will receive a competitive salary, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. Remember, joining Kao means you are joining a whole family of prestige beauty brands including John Frieda, Biore, Guhl and Molton Brown meaning there are possible opportunities for collaborative working and potential career movement.

Japanese heritage, international beauty innovation and aspirational brands to be proud of…..if you are seeking an opportunity to join a highly ethical multi-award winning global company that is as committed to developing, manufacturing and selling renowned and respected beauty brands as they are passionate about employee development and staff satisfaction then this may be the role for you.

Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

If you feel you are as unique and successful as our products, want to find out more about our numerous brands and why 33,000 people across the globe opted for our career opportunities, please feel free to find out more on https://www.kao.com/emea/en/about/

Apply for this job

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