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Salesforce Support/Administration

BSI Group

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About the Role

The Salesforce Support/Administration role will work within the Sales and Marketing Knowledge Solutions team at BSI Standards Ltd, based at our Chiswick head office.

The role focuses on identifying enhancement opportunities in Salesforce and working with business stakeholders to improve Salesforce usage and processes and reporting across the sales and marketing teams.

Co-ordination of user driven developments is also a core activity and this will involve liaising with our external support and internal development teams.

The role holder will be a recognized 'Superuser' and work closely with a network of SFDC Champions across Knowledge Solutions and the BSI Group.

Do you believe the world deserves excellence?

As the leading global business standards company BSI helps 84,000 clients worldwide to improve their businesses. From business continuity to recycling waste, from medical devices to the exploration of space, we help businesses embed the habits of excellence so that they perform better, manage their risks more effectively and achieve sustainable growth and in doing so we touch the lives of many across the globe.

What we offer

We offer a highly competitive starting salary with 27 days annual leave with the opportunity to increase this to 30 days, company-paid private medical insurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your life-style. Plus, as we're situated just above Gunnersbury Tube station it makes for a really easy commute, or you can use the free on-site parking if you'd prefer to drive.

Review our full standard benefits HERE

We carefully consider agile ways of working that allow for the best impact for our employees and clients. If the working pattern you are looking for is not specifically indicated below, we are happy to discuss further.

About You

+ Excellent interpersonal skills

+ Confident with gathering requirements and capturing needs

+ Experience dealing with senior stakeholders

+ Strong experience of Salesforce.com as a user - minimum 2 years

+ Experienced as a Salesforce.com Administrator

+ Experience of working within a sales / commercial environment

+ Analytical approach to problem solving and demonstrable ability to interpret data and question based on insight gained

+ Strong communication and influencing skills that are effective both face to face and via remote channels

External Company Name: British Standards Institution, The

Street: 389 Chiswick High Road

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