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Senior Administrative Assistant HCC12813


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About Adopt South

Adopt South is a new regional adoption agency launched in April 2019. The agency is formed through the partnership between Hampshire County Council, Isle of Wight Council, Portsmouth City Council and Southampton City Council, with support from voluntary adoption agencies, Adoption UK, Barnardo’s and PACT. There is existing excellent adoption practice in the region, and by building on strong partnerships and collaborative workforce, Adopt South aims to deliver the best possible outcomes for children and families, placing approximately 150-180 children each year, with over 60 panels a year. Adopt South fulfils all aspects of its statutory duties as a regional adoption agency, to ensure matching is as quick as it can be, to improve the life chances of adopted children and to improve adopter recruitment and adoption support. For the press release announcing the formation of Adopt South and the Hampshire County Council decision report, please click here.

Role Overview:

Your administrative skills and talent for organisation will be highly valued here in the Children’s Services team. We can offer you a genuinely varied and responsible position and the chance to play a supporting role in helping the county’s most vulnerable children.

The duties involve everything from assessing customer requirements and responding to routine enquiries through to monitoring budgets and resources. We are looking for a highly organised admin professional with proven administrative experience and excellent IT and communication skills.

What does the role involve?
  • Developing and implementing a comprehensive, effective and efficient administrative service.
  • Assessing customer requirements and responding to routine enquiries, referring enquiries to senior staff when required.
  • Providing an efficient service when dealing with internal and external communication. Holding a strict regard for confidentiality.
  • Monitoring budgets and resource.
  • Assisting in recording and maintaining computerised information, including word processing of various documents as required by the team.
  • Attending and minute taking at internal and external meetings.
What do we need from you?

Essential skills and qualifications:

  • GCSEs level A-C English and Maths (or equivalent).
  • Previous experience delivering a wide range of administrative functions.
  • Proven ability to communicate effectively at all levels and with external contacts.
  • Experience of accurate minute taking.
  • Awareness and understanding of Child Protection and safeguarding procedures.
  • Attention to detail and organisational skills.

Desirable skills and qualifications:

  • Administration or Business Management qualification.
  • Knowledge or experience of working within Local Government (specifically Children’s Services).
What are the working conditions?
  • Office based working.
  • Infrequent manual handling of objects up to 15kg.
  • Use of Display Screen Equipment.
  • Potential verbal abuse and/or aggression from service users.
Vetting Requirements:

This post is subject to a criminal records check. As such, please note that under safer recruitment requirements, references will be requested prior to interview.

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Corporate Equalities Employment Policy: In order to combat indirect discrimination, no unnecessary conditions or requirements will be applied to any for achieving equality of opportunity in its employment practices. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of their gender, disability, age, ethnic or national origin, marital status, creed, sexuality, trade union activity or responsibility for dependants unless a Genuine Occupational Qualification (GOQ) applies. In order to combat indirect discrimination, no unnecessary conditions or requirements will be applied to which would have a disproportionately adverse effect on any one group.

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