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Store Supervisor - LEGO Store Southampton

LEGO Systems, Inc.

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Store Supervisor - LEGO Store Southampton

**Location** United Kingdom, Southampton

**Posted Date** 07/31/2019

**Job ID** GB3799

**Category** Retail

**Are you ready to join one of the most trusted brands in the world?**

Join the LEGO® Brand Retail team as a Supervisor and be a role model as you provide a brand experience for our customers. This full-time Supervisor will provide training to enhance the team's ability to exceed our high standards of customer service, product knowledge and sales.

**Experience the pride, commitment and shared sense of responsibility**

• Lead by example by providing every customer with a warm welcome and exceed all expectations at every opportunity.

• Interact with the children, establishing needs, offering features and benefits and successfully close the sale.

• Assists the ASM and SM in maintaining holiday, attendance, and team scheduling.

• Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM's support.

• Complete orders for store and office supplies in line with guidelines and operating budgets.

• Ensures Sales Associates are trained in using the cash register

• Ensures money handling procedures are followed by all Sales Associates

• Ensures a well organised stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved.

• Assists the ASM and SM in achieving a high standard of merchandise presentation following store guidelines.

**Do you have what it takes?**

• Previous Supervisor experience or proven Sales Associate experience is preferred

• Proven ability to provide great customer experiences that build loyalty and deliver results

• Proven experience in retail is required.

• Be an ambassador for the brand and the values it represents

• Qualified NVQ in Retail or equivalent is advantageous

• Strong organisational, verbal and written communication skills are required

• Computer literacy is an asset

• Experience of working with children is an asset

• Must be able to work flexible hours including evenings and weekends to support the store operations.

• Must be able to lead and supervise staff whilst on shift.

**Deliver inspirational retail experiences built on LEGO Brand values**

The LEGO® Group is a family-owned, international business and collaboration shapes everything we do. As a Supervisor for LEGO Brand Retail you are the face of our company. We are looking for individuals who can motivate, energize and inspire others to outstanding performance while cultivating a positive, team-oriented, safety-first environment. LEGO Brand Retail strives to foster relationships with our guests and team members that transcend generations and are as timeless as the products we sell.

**Bring it to Life**

'Ive never come across a company that cares so much about the personal and professional growth and development of its people in quite the same way as the LEGO® family do. When I joined the company 3 years ago, I soon discovered that imagination, creativity, fun, learning, caring and quality were alive and well in the workplace and not simply a set of values consigned to a poster on the canteen wall. No surprise then that I would encourage all of those talented individuals out there in the wider World to at least come see if this the company for them' - Director of Store Operations Europe

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