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Customer Care Representative - Production

16,804 P.A. ?
B Braun Medical Ltd

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Fixed Term: 12 months

If you have a passion for working with customers, then this is the job for you!

As a Customer Liaison Representative you will work in the heart of our Aseptic Unit providing an exceptional service to our BBCAPS customers, our internal sales teams and our unit. You’ll be joining an ambitious, hardworking and supportive Production team who thrive from customer satisfaction. You’ll be working 9am-5pm, 37.5 hours per week, Monday-Friday only.

Providing the best experience to each customer is essential as our products and services help to protect and improve the health of people, so we are looking for someone who has proven experience working in a customer focused role.

Your key responsibilities will be:

Dealing with general administrative duties, including correspondence by telephone, fax and email to customers
Communicating the daily production schedule, dispatch schedule and changes to these schedules within the Sales teams
Using SAP to raise production orders, labels and BMR’s

What you’ll need to succeed:

Educated to GSCE grades A-C in Maths, English and Science or an equivalent/higher qualification
Be computer literate familiar with Microsoft Word, Excel, Powerpoint
Have proven experience within a customer focused environment
Have proven administration experience
Excellent communication and organisational skills
Ability to work to tight deadlines

Strive for more…

We are an Investor in People Gold Standard Company and we do exactly that...invest in our people, through continuous career development, on-the-job training, and professional qualifications. The opportunities are endless at B. Braun, as we are in a continuous growth phase. You can really drive your own career here and are trusted to do a fantastic job.

Whatever role you are in, you are in some way, shape or form contributing to protecting and improving the health of people around the world. Our team love that they genuinely make a difference!

Our team deserve great benefits

Aside from offering a competitive salary, we have tailored our benefits package to make it relevant for your role with the aim to support you at work and at home. This includes group pension plan, life assurance, private medical insurance, enhanced annual leave, enhanced statutory pay and group income protection to name a few.

To find out more about working with us, search #weareteambb on LinkedIn, Instagram, Twitter and Facebook.

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