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8.21 per year
Hyde Park

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20 hours per week

Drawing on the legacy of the guests who stayed here in decades past " and an inspiration to those who are yet to write their own story " Hard Rock Hotel London at Hyde Park stands alone as a haven for music lovers and cultural explorers everywhere.

Located on the corner of Oxford Street and Park Lane, we pay tribute to former residents such as Jimi Hendrix, Diana Ross, Bob Dylan and Buddy Holly with an incredible memorabilia collection and original artwork in every bedroom.

The hotel boasts an onsite Hard Rock Cafe, Hard Rock Cocktail Bar, Hotel GMT Bar and a Rock Royalty Lounge. So, whether our guests are ready to rock London’s nightlife, enjoy a well-earned family holiday, host that all-important business meeting or indulge in a romantic evening for two, they will find everything they need " because, in the end, everyone wants to be treated like a rock star.

The Role

The Waiter/Waitress delivers a warm welcome, and ensures that all guests receive a quick, efficient and professional dining experience


* Conduct friendly and efficient seating to a table.

* Get to know regular guests and takes steps to personalise the guest dining experience to build guest loyalty.

* Comply with Data Protection and all other related policies

* Communicate with other colleagues and departments regarding guest requests..

* To serve and dispense Food and Beverages in the area designated by the Team Leader / Manager.

* To follow up the daily cleaning schedule and preparations.

* Operate the POS system in taking orders / making payments.

* Clean and set up restaurant.

* Carry out post-function procedures, moving furniture to original restaurant settings. Dispose of waste material safely.

* Operate cloakrooms and any other service requested.

* To take responsibility to ensure that all areas of the restaurant are always presented at their best for guests and in line with Health and Safety policy.

* Carries out any other reasonable tasks.

* Fully understands equipment and systems in the Food and Beverage area.

* Reports Health and Safety hazards immediately to line manager.

What we look for

There are no scripts to memorise, no sleepy music, no boring uniforms. We want you to bring your style, creativity and personality to work and help us deliver amplified guest service that rocks.

We would love to hear from you if:

* You have a genuine passion for the hospitality industry and for delivering exceptional customer service

* You have a fantastic personality and love helping to create great experiences

* Insert role specific criteria here

* Insert role specific criteria here

* Insert role specific criteria here

What's in it for you?

* 20 days holiday plus 8 Bank Holidays

* Discounted rates on hotel rooms, food and drink across the glh group

* Interest free season ticket loans (conditions apply)

* Access to a 24/7 Employee Assistance Program

* Long Service Awards

* Pension and Healthcare Schemes

* Generous recommend a friend scheme

* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

* Wonderful Person of the month scheme with cash prizes

* Childcare vouchers

* Staff refreshments on shift

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