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Customer Services Administrator

Salary:
£19,000 to £22,000 per annum
Location:
Shortlands
Company:
Foresters Financial

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Foresters Financial is a financial services provider offering savings, investment, and protection products which helps families and individuals reach their financial goals, protect their families and improve communities.

We are looking for an enthusiastic talented individual to join the Customer Services Team. You will be the first point of contact for our customers, financial advisers and third parties. You will deal with a variety of calls, assessing and answering customer enquiries and responding to requests for information in a professional manner.

You will be joining an established and supportive team who will help you succeed in your role. You will receive support through your on boarding as well as regular training and development.

This is an exciting opportunity for a positive and passionate individual looking for a customer services role with a financial services organisation.

As well as an opportunity to work with talented people we offer a competitive salary, life cover, pension scheme into which the company will contribute up to 10% of total earnings and a performance based discretionary bonus scheme.

Knowledge, skills and experience:

Ideally previous experience in customer service administration
Excellent telephone manner and customer service skills
Strong written and oral communication skills
Good organisation skills and ability to prioritise to meet business deadlines
Good computer skills
Strong attention to detail
Previous experience in a financial background would be advantageous but not essential

For more information please review the job description attached above.

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