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Senior Account Handler

Salary:
£19,000
Location:
Snedshill
Company:
Towergate

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We have a vacancy for an Account Handler working within the Combined Renewals Unit of Towergate Commercial Motor, based in Telford.

The role:

Telephoning clients prior to renewal and going through a pre-renewal fact find.
Calculating and delivering renewal premiums.
Negotiating and securing the business for a further 12 months.
Agreeing payment methods and arranging finance of renewal premium, if required.
Cross-selling policies the client does not currently have.
Cross-selling risk management measures such as Driver Training and Driver CPC courses.
Meeting tight deadlines and achieving KPI's which include renewal retention, rate changes and cross-sell penetration.

Skills required:

Previous insurance and office based experience is preferred.
Ability to manage own workload.
Ability to work under pressure when necessary.
Confident and effective telephone skills.

Benefits:

Competitive salary plus bonus.
Hours of work Monday to Friday, 8.45 am to 5.15 pm.
26 days holiday plus bank holidays.
Car parking.
Private pension.
Employee benefits package.

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