We have a vacancy for an Account Handler working within the Combined Renewals Unit of Towergate Commercial Motor, based in Telford.
Telephoning clients prior to renewal and going through a pre-renewal fact find. Calculating and delivering renewal premiums. Negotiating and securing the business for a further 12 months. Agreeing payment methods and arranging finance of renewal premium, if required. Cross-selling policies the client does not currently have. Cross-selling risk management measures such as Driver Training and Driver CPC courses. Meeting tight deadlines and achieving KPI's which include renewal retention, rate changes and cross-sell penetration.
Previous insurance and office based experience is preferred. Ability to manage own workload. Ability to work under pressure when necessary. Confident and effective telephone skills.
Competitive salary plus bonus. Hours of work Monday to Friday, 8.45 am to 5.15 pm. 26 days holiday plus bank holidays. Car parking. Private pension. Employee benefits package.