REQUIREMENTS * Previous experience in a food or beverage role * Ideally you will have evidence of supervisory training
As Food & Beverage Supervisor you will assist the Food & Beverage Manager in the day-to-day operation of the restaurant and bar plus conference & events. This incorporates the smooth running of breakfast, lunch and dinner service, as well as room service. Your other roles and responsibilities will include: * Managing the staff to ensure customer service standards are met and customer enquiries are dealt with. * Be able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference. * Delivering outstanding customer care. * Being responsible for the opening and closing of the restaurant and bar. * Overseeing team members. * Taking responsibility for stock taking. * Assist with recruiting and training staff. * Delivering the highest standards in service and presentation. * Assisting with payroll, staff scheduling and administration.
You will be an excellent organiser with a passion for providing excellent customer care. You will have the initiative and drive to manage the department alongside the Manager. You will have excellent communication skills and be able to motivate your team, as well as delegate tasks.
You will be friendly and approachable; you will go the extra mile for our guests; you will provide highly consistent good service and you will lead by example.
Apex Hotels is a family owned Scottish company based in Edinburgh, London, Glasgow, Dundee and Bath, operating with Customer service as the primary focus for all members of the Apex Hotel team. The company has a reputation for providing a 'friendly face' to all guests and aims to provide positive opportunities for interaction with staff at every property.
BENEFITS * Use of gym & pool facilities * Free meals when on duty * 50% discount in our restaurants * Discounted room rates for staff and friends and family * Employee of the month/year reward scheme * Guest experience overnight stay * Annual anniversary dinner for two * Contributions to a Pension scheme * Employee assistance programme * Critical illness cover * Cycle to Work scheme * Spa discount
If you wish to be considered for this superb opportunity click 'apply'. We look forward to hearing from you!
About Apex Grassmarket Hotel
Located in the heart of Old Town Edinburgh, this contemporary hotel is surrounded by culture. With Fantastic views of Edinburgh Castle views from the hotel, it is a few minutes walk from the Royal Mile and the National Museum of Scotland.
The Apex Grassmarket Hotel has 169 bedrooms and has Deluxe Rooms which feature castle views and outdoor balconies. With seasonally rotating menus, the restaurant attracts locals and guests alike. Open for lunch and dinner in the shadow of Edinburgh Castle, the restaurant's menu riffs on Scottish classics with creative twists.