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Project Manager


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About CenturyLink

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

Project Manager acts as the single point of contact for assigned customer facing Professional Services projects where a customer is paying for Project Management Services. The projects vary in size and complexity and typically have significant revenue scope and are highly complex in nature. The Professional Services Project Manager is expected to have a good understanding of Project Management concepts and can apply methodologies (preferably PRINCE2) to a project of a technical nature to successfully manage project to time, budget and quality specified. The Project Manager manages all interactions on the project from the customer order and contract signature through to implementation and closure to ensure the highest levels of customer satisfaction.

Job Description
  • Hold internal kick-off meeting to review solution, all dependencies, actions and timelines

  • Act as central point of contact for all internal stakeholders

  • Work closely with Project Customer Care Managers to ensure all system updates as applied as necessary in line with the project plan

  • Ensure detailed network design is produced and design is understood by internal and external stakeholders

  • Ensure orders loaded by Sales accurately reflect solution and design sold

  • Hold customer kick-off meeting

  • Telecoms experience.

  • PRINCE2 certification preferred;

  • Working knowledge of Microsoft Office Suite;

  • Good understanding of the following technologies:- WAN deployments, IPVPN, SDH, Dark fibre, Ethernet products, VOIP, Optical & DWDM networks, Security Products, Wi-Fi installs

  • Cisco Product knowledge desirable

  • Experience of customer facing Global WAN and Telecoms implementations

  • Language skills; English (essential), French, German & Spanish (desirable)

Alternate Location: UK-London-Fleet Place

Requisition #: 213615

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. We participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program, depending on location.

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

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