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Receptionist - Maternity Cover

16,420 P.A. ?

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Job Description

As part of a team, to act as a focal point for receiving Guests, Visitors and external Amgen Staff to the Amgen Offices.

To undertake all aspects of the reception service:- Greet visitors, answer the telephone, check identities and issue passes, host visitors as required, to exit visitors and to ensure that all operational procedures are followed

To provide a helpdesk service for reactive maintenance

To undertake all duties as described and in accordance with the Reception Procedures Manual

To maintain the appropriate standards of conduct, dress, hygiene and appearance of a “Front of House” appointment, whilst being polite, efficient and presentable at all times.

To make staff, colleagues and visitors feel welcome and to aim to make the guest’s time at the office a business-like and pleasurable experience.

To be readily able to answer any questions and / or find out the answer promptly

To receive and look after guests until they are met by their host.

To ensure telephones are answered in a timely and professional manner.

To monitor access and egress and issue / receive access badges using the visitor registration system.

To ensure that the security of the premises is maintained as far as is practicable

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