e.g. job, company, title
e.g. city, county or postcode
advanced search »

Credit & Collections Coordinator

Salary:
16,394 P.A. ?
Location:
Newcastle-under-Lyme
Company:
Radwell UK/Canada

Apply for this job

Job Title: Credit & Collections Coordinator

Department: United Kingdom

Reports To: Credit and Collections Supervisor

Status: Salaried, Full Time

JOB SUMMARY

Enhance the administrative and accounting services in order to improve operational efficiency with better processes for internal controls, financial analysis and reporting.

ESSENTIAL DUTIES

Responsibilities include hands-on activities for the provision of proper and timely collection and reconciliation of customer receivable balances.

    • Perform accounts receivable collection in accordance with credit and collection procedures.
    • Review aging schedules and maintain customer contact as to collection
    • Prepare and record notes as to the result of customer contacts in a timely and precise manor.
    • Review and update customer credit hold
    • Research and correct invoices, statements and letters for bad bill to contact information.
    • Support inter-co. sales staff on issues regarding credit holds, credit limits and payment
    • Attend monthly credit meetings with sales team to discuss any issues arising (including queries/aged debt)
    • Escalation of any accounts to supervisor and sales in relation to late payments and possible bad debts

May be modified from time to time. Other duties, tasks and work may be assigned as required.

METRICS OF RESPONSIBILITY (GOALS)

40 minimum actions per day to include telephone calls and emails.

Cash Collection Targets met in requirement with those set by the business.

< 15 % - 1-30 days

< 4% - 31-60 days

< 2% - 61-90 days

< 2% - 91-120 days

< 2% - 120 days plus

SUPERVISORY RESPONSIBILITIES

Not applicable.



Required Skills

QUALIFICATIONS

  • Ability to work in a team and results oriented environment.
  • Competitive personality with a drive to exceed goals.
  • Advanced problem solving and persuasion skills.
  • Ability to work in a high paced environment
  • Ability to multi –task coupled with strong organizational skills.
  • A positive, enthusiastic attitude with the ability to communicate and establish relationships with customers effectively is required.

KNOWLEDGE & SKILLS REQUIRED

  • Strong Computer proficiency
  • Ability to communicate with all departments
  • Excellent telephone and customer service skills
  • Knowledge of Microsoft Office, Word, Excel
  • Attention to detail
  • Problem solving abilities



Required Experience

EDUCATION & EXPERIENCE

  • GCSE's or equivalent required
  • Further study preferred but not essential (Institute of Credit Management)
  • Previous commercial credit and collections experience advantageous


QUALIFICATIONS

  • Ability to work in a team and results oriented environment.
  • Competitive personality with a drive to exceed goals.
  • Advanced problem solving and persuasion skills.
  • Ability to work in a high paced environment
  • Ability to multi –task coupled with strong organizational skills.
  • A positive, enthusiastic attitude with the ability to communicate and establish relationships with customers effectively is required.

KNOWLEDGE & SKILLS REQUIRED

  • Strong Computer proficiency
  • Ability to communicate with all departments
  • Excellent telephone and customer service skills
  • Knowledge of Microsoft Office, Word, Excel
  • Attention to detail
  • Problem solving abilities



EDUCATION & EXPERIENCE

  • GCSE's or equivalent required
  • Further study preferred but not essential (Institute of Credit Management)
  • Previous commercial credit and collections experience advantageous

Apply for this job

Salary comparison:
Salaries

The number of jobs in each salary range for all:

Similar jobs
By creating an alert, you agree to our T&Cs and Privacy Notice, and Cookie Use.
Collections Agent

Safer Hand Solutions Ltd
£17000 - £19000 per annum + + Bonus and fantastic benefits
Staffordshire, Kidsgrove
more details »

Collections Agent

Safer Hand Solutions Ltd
£17,000 per annum
Newcastle-under-Lyme,Staffordshire
more details »

Credit Controller

Brampton Recruitment
£19000 - £23000 per annum
Newcastle, Staffordshire
more details »

Credit Controller

Brampton Recruitment Ltd
£19000 - £23000/annum
Staffordshire
more details »

Credit Controller

HR GO Recruitment
£10.58/hour
Staffordshire
more details »