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Assistant Retail Manager

Salary:
19,928 pa
Location:
Barnstaple
Company:
NATIONAL TRUST

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As the Assistant Retail Manager in this large retail outlet, you’ll need to have experience leading people and have been responsible for a retail operation previously. You’ll love being a positive role model, naturally able to inspire people to deliver exceptional customer service, exceed targets, and understand their contribution to how their role funds our cause. So, you’ll be/have;Inspiring and great with peopleEnjoy working with and supervising a team and unafraid to give direction and feedbackTarget / Sales driven Customer aware and take pride on delivering excellent customer serviceAble to bring to life new idea’s Experience managing a retail operation with knowledge of retail best practice (including selling, merchandising, space management, stock control, risk)Analytical and good financial skills – working towards delivering targets – customer satisfaction / financialAwareness of Health & Safety requirementsConfident with using IT, retail management systems and Social Media for marketing Assistant Retail ManagerDevon is a county of contrasts - from surfing beaches and spectacular cliffs on the north coast to the mellow south Devon countryside, with the wilds of Dartmoor - our North Devon portfolio has it all! With inspiring valleys, sandy beaches, towering cliffs, woodlands and moorland, North Devon was a favourite landscape of the Romantic Poets. It provides all visitors with a huge opportunity to enjoy the outdoors with walks of all shapes and sizes and if you love the outdoors, you’ll love being part of our team who promote our cause and the importance of preserving these special places for our future generations.For more information about our property please visit www.nationaltrust.org.uk/days-out/regionsouthwest/devonWorking across all retail outlets in North Devon (two shops at Heddon Valley and Watersmeet) your role will be to lead to co-ordinate the retail team to deliver a beloved and unique retail experience. Through supervising and motivating staff and volunteers, you’ll manage the day to day operation and ensure the retail team are engaged to exceed customer service expectations and are proud to talk about the amazing work the National Trust are carrying out, with the money that is invested at our property. You’ll also be supporting the food & beverage offer from Hunters' Inn. Primarily providing a takeaway offer for walkers and other visitors.This will be staffed by F & B team member during the peak season, but shoulder months will be manned by the retail team.Please also read the full role profile, attached to the end of this advert. 85265IRC85265

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