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Hampshire Equipment Services - LOLER and PUWER Technician - HCC16511

£20,830 - £23,411 per annum
Hampshire County Council

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Closing date: 29 October 2019

Interview date: 11 November 2019

Advert Text:

Hampshire Equipment Services delivers and collects over 250,000 items of medical loan and daily living equipment to people throughout Hampshire each year.

As part of a very busy team of technicians you will be responsible for the servicing and repair of medical & aids for daily living equipment, including patient hoists, bath lifts, beds and pressure relief equipment.

You will also need to complete LOLER and PUWER inspections. You will be servicing and repairing equipment within clients homes in the community, schools, day services and HCC nursing and residential homes, ensuring that the equipment is fit for purpose and meets all relevant standards. The successful applicant will be required to be on the rota to attend call outs for the out of hours, weekends ,bank holiday breakdown cover.

A good knowledge of mechanical or electrical engineering and excellent communication skills are also requirements for this role.

Job Purpose:
  • To ensure that specialist equipment remains fit for purpose, by inspection, test, maintenance & repair of equipment.
  • To instruct staff and carers in the safe operation and maintenance of equipment provided.
  • Servicing Equipment within HCC Nursing and residential homes ensuring that the equipment is serviced and meets relevant standards.
  • To instruct clinicians and store staff on the correct installation and use of specialist equipment.
  • To ensure stock of specialist equipment is available for dispatch.


Role Responsibilities:

Maintain, repair and allocate equipment.

  • Prior to equipment allocation inspect, repair and service a range of specialist equipment to comply with the appropriate regulations.
  • Arrange for the safe disposal of equipment when it is beyond economic repair.
  • P.A.T test all electrically operated or battery operated equipment unit before reissue.
  • Order and stock control spares and repair equipment to ensure specialist equipment is ready for allocation.
  • Arrange for replacement or repair of equipment with companies when appropriate.
  • Ensure that up to date user instructions and field safety notices are supplied with the equipment prior to dispatch.
  • Organise storage of specialist equipment and spares / parts so that it is safe and accessible to relevant store staff.
  • Provide training for fitting equipment to all relevant personnel.
  • Provide information about the use or fitting of the equipment to prescribers by email, over the phone or in person.
  • Ensure equipment is clean, labelled and packaged appropriately with instruction for use for allocation and dispatch.
  • Assist with the rapid response delivery / collection service for people with a terminal condition who wish to go home to die or who are in the later stages of a terminal illness to prevent admission into hospital or discharge from hospital.


  • Assist with the administration to order, bar code, allocate, exchange and collect equipment.
  • Provide detailed defect reports on equipment failure, to allow accurate reporting to the Medical Devices Agency if required.
  • Complete replacement parts request form and record cost and delivery timescales.
  • Use computers as required to update service user, equipment records, research equipment and keep prescribers informed about requests.
  • Complete service records and P.A.T details held in store.

Assessments / Design and Build

  • In consultation with supervisor liaise with companies to raise issues with faults, quality and design of equipment.
  • Assist with the evaluation of new and existing equipment.
  • Assess medical loan and test Aids for daily living against LOLER/PUWER regulations and fitness for purpose.
  • Provide information and advice to Staff service users, carers and to other professionals using equipment.
  • Assess equipment after an MDA Alert has been issued.


  • Attend specialist training courses provided by manufacturers to train new staff in use, installation, repair and maintenance of equipment.
  • Contribute to induction of new staff in other teams and offices who will access the service as part of their role.
  • Instruct Staff on safe use, cleaning and routine maintenance of equipment
Additional Responsibilities

Transport / Equipment

  • Responsible care of any HCC vehicle used as per HCC guidelines.
  • To maintain tools and equipment in good condition.
  • To monitor stock levels in store and advise of stock requirements.

Service and Personal Development

  • Feedback to manager on issues regarding reliability and ease of operation and maintenance of stock.
  • Make recommendations to manager and Occupational Therapists regarding purchase of equipment/materials based on experience.
  • Keep up to date with technological change and development of equipment.
  • Maintain good working relationships with the Equipment stores services to ensure high standard of service delivery.
  • Undertake professional training and development to ensure up to date.

Corporate and statutory initiatives

  • Maintain an awareness of corporate and departmental policies and procedures, ensuring that they are applied appropriately.
  • Drive and operate machinery/tools safely and comply with health and safety procedures at all times.
  • Ensure that safe policy and safety rules of the county Council are implemented and take all reasonable care to promote the health and safety at work of yourself, fellow colleagues and the general public.
  • Undertake risk assessments as required.

The key decision making areas in the role

  • To communicate information to service users and professionals.
  • Decide whether Equipment meets PUWER/LOLER safety standard/regulations.
  • Prioritise spending for spare parts within allocated budget.
  • Contribute to Problem solving and design regarding equipment issues.
  • Decisions on whether to repair or replace worn/faulty items, and whether to return to manufacturer, repair in store or write-off in accordance with agreed criteria.
Role Requirements:
  • City and Guilds in Electrical / mechanical Engineering or equivalent would be desirable but not essential
  • Full driving licence
  • General knowledge of engineering, electrical circuits and various fixing methods/fault finding techniques
  • Previous knowledge/experience of equipment for people with disabilities
  • Able to communicate clearly with people and be sensitive to their needs. Articulate, open manner with an ability to relate to a cross section of the public and to professional colleagues
  • Able to plan working day effectively to make best use of time and arrange calls logically
  • Able to suggest practical solutions to problems in particular. regarding constructing/installing/repairing special equipment
  • Able to work independently and as a member of a team
  • Good level of fitness. Ability to undertake the moving and handling of equipment
Working Conditions:

Manual Handling

  • Objects, daily requirement up to 15+ kg

Display Screen Equipment

  • Laptop

Work Environment

  • Lone Working

Personal Protective Equipment

  • Feet


  • Driving HCC – Badged Vehicles

COSHH (Control of Substances Hazardous to Health)

  • Human blood or human bodily fluid e.g. first aid
Vetting Requirements:

This post is subject to a Criminal Records Check.

Contact details for an informal discussion:

Please contact Fay Cloke on 01256 403105 or fay.cloke@hants.gov.uk

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Corporate Equalities Employment Policy:

In order to combat indirect discrimination, no unnecessary conditions or requirements will be applied to any for achieving equality of opportunity in its employment practices. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of their gender, disability, age, ethnic or national origin, marital status, creed, sexuality, trade union activity or responsibility for dependants unless a Genuine Occupational Qualification (GOQ) applies. In order to combat indirect discrimination, no unnecessary conditions or requirements will be applied to which would have a disproportionately adverse effect on any one group.

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