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S11 Retail Security Officer - Sainsbury's

Salary:
14,010 P.A. ?
Location:
Taunton
Company:
Mitie

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Job Description

To deliver results for their identified area that meets or exceeds the budget and service delivery requirements through full responsibility and accountability for:

  • To protect customers and colleagues from physical and verbal abuse •To deter violence and public order offences
  • To patrol the store and other areas and to undertake checks in accordance with the site assignment instructions
  • To deter till snatchers, trolley push outs and other bulk thefts
  • To record any suspicious activity on to an incident report ensuring the correct information is captured using the SMART system and store management are informed
  • Dealing with any difficult situations that arise in a safe and professional manner
  • To be conversant with the Electronic Article Surveillance tagging system and complete regular checks of tagging standards
  • Monitoring the store CCTV where appropriate
  • Complete retrospective CCTV reviews focusing on shrinkage
  • To be clean, tidy and properly dressed wearing full uniform, Sainsbury's name badge. This should also include an SIA licence (s), identity badge, which all must be valid.
  • To understand and always implement the ‘Ways of Working’
  • Liaise with the store management teams giving clear and concise feedback
  • Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
  • Completing reports by recording observations, information, occurrences and surveillance activities using SMART
  • Utilise all equipment and technology to their fullest potential to maximise the impact upon security and stores losses
  • To report all incidents fully by the end of the shift using the SMART system
  • To wear and activate BWCCTV in accordance with company procedures
  • Ensuring behaviours and situations that endanger the health and safety and well being of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.

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