Do you enjoy working in a busy office environment?
Do you have excellent customer service skills?
If so, NSL are currently recruiting for a Office Administrator to be based in Dingwall
Purpose of Role
Support the service centre manager with the management of all office administration within NSL Dingwall; liaise with contractors, 3rd party suppliers and other Marston colleagues to ensure the smooth running of all administration on site
Service Centre Manager 3rd party suppliers All Levels of Marston colleagues
Promote best practice at all times Liaise with visiting contractors ensuring they sign in and are showing waiting area Ensure smooth running of all office services to provide a pleasant working environment Implement and monitor safe, clean and clutter free initiatives Manage contracts and service levels with all suppliers of goods and services Ensure 3rd party suppliers are monitored and reviewed to make certain service levels are continually met and continuous improvement is incorporated into contracts
Administer the payroll system and ensure all colleagues receive accurate and timely remuneration, resolve any resultant queries from colleagues, liaise with central payroll department. Administration of Recruitment system and process liaising with candidates and recruiting manager, arrange pre-interview tests, arranging and where applicable participating in interviews. Administer and act as SME for Cascade HR system including maintenance of accurate database. Support daily financial reconciliations, raising both Purchase and Sales orders Keep all office service policies are up to date and ensure they are communicated and adhered to be all staff Liaise with onsite contract staff, i.e. security, cleaning, maintenance and caterers Provide support for meetings, including preparing rooms and arranging catering. Meetings to ensure achievement of expected performance and service levels, i.e. with suppliers and with internal focus groups and producing performance records Responsible for the effective day-to-day running of the office, providing facilities management and administration support Processing, franking and delivering internal and external daily mail, and distributing to the relevant departments Providing administration support to the Service Centre Manager Maintain the purchasing/ lease contracts for any relevant head office equipment Office visitors – internal & external, meeting room bookings, postal procedures, out of hours working, general office policies, couriers, cleaning & waste disposal, catering services as/ when required, visitor parking Act as a Fire Marshall for the office Act as a First Aider for the office Health and Safety Administration and support H&S Manager to carry out risk assessments, site inspections, ensure correct policies and procedures are being followed, record incidents/accidents.
Key Result Areas
Robust and consistent Payroll Robust and equitable Recruitment system Accurate HR Cascade data Day to day management of the office area and services Manage meeting room booking Manager suppliers of various office services, i.e. cleaning, waste, disposal, vending, photocopiers, etc
?Good IT literate: Word, Excel, Access, PowerPoint and Outlook
A confident individual who is able to demonstrate strong communication and customer service skills and will have the ability to build relationships quickly Proactive and a flexible team player who enjoys working in a fast-paced environment and you will take a methodical approach to tasks, ensuring attention to detail Previous knowledge or experience of contract management and facilities Excellent communication skills and good organisation skills Previous administration experience ideal Ability to work in a fast moving and dynamic environment Good Knowledge of all MS Office applications, word, excel, PowerPoint Ability to work to tight deadlines and manage multiple projects simultaneously
In return for your time and hard work
Starting Salary of c £17,ooo pa 25 days annual leave plus bank holidays 37.5hrs per week M-F Pension Scheme Award scheme Discount scheme Training and Development Employee Consultative Committee to represent the voice of colleagues Committee to represent the voice of colleagues