Hours of work : 9.00am - 1.30pm, Monday to Friday (22.5 hours per week)
Salary : Between £12,500 and £16,000 depending on experience.
The Role : We are seeking to recruit a part time Case Administrator whose role will include: * Receiving confidential client report requests: ensuring all the correct documentation has been provided and then saving and recording the information on internal systems * Creating relevant internal electronic documents for each report request * Managing correspondence with clients * Updating office administration systems * Communicating with our worldwide associates by e-mail * Using software to generate and issue complex passwords to clients via different channels to global locations * Encrypting client documents and files to strict company procedures * Issuing reports to our clients by e-mail * Assisting with other areas of day to day office administration
The Person : The ideal candidate for this role will preferably have previous office experience and: * Be an enthusiastic team player * Be willing to take responsibility * Report and escalate concerns or issues to their manager when required * Have excellent written and verbal communication skills * Have strong interpersonal skills * Have a high level of attention to detail * Be highly organized with strong administration skills * Have a flexible approach to working on a variety of tasks * Appropriate and confidential handling of client data and information * Have knowledge of GDPR and related information security processes and procedures * Have good geographical and geopolitical knowledge, along with an interest in current global affairs * Have good IT skills and knowledge. This is not a technical role but it does require the ability to understand basic technical principles and follow strict guidelines * Be able to deal with and prioritize varying workloads, such as quiet periods and busy weeks, with strict deadlines