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Part Time Administrator - rural location Wiltshire

£12500 - £16000 pa
Frankly Recruitment

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Case Administrator

Free parking is available at our offices.

Hours of work : 9.00am - 1.30pm, Monday to Friday (22.5 hours per week)

Salary : Between £12,500 and £16,000 depending on experience.

The Role : We are seeking to recruit a part time Case Administrator whose role will include:
* Receiving confidential client report requests: ensuring all the correct documentation has been provided and then saving and recording the information on internal systems
* Creating relevant internal electronic documents for each report request
* Managing correspondence with clients
* Updating office administration systems
* Communicating with our worldwide associates by e-mail
* Using software to generate and issue complex passwords to clients via different channels to global locations
* Encrypting client documents and files to strict company procedures
* Issuing reports to our clients by e-mail
* Assisting with other areas of day to day office administration

The Person : The ideal candidate for this role will preferably have previous office experience and:
* Be an enthusiastic team player
* Be willing to take responsibility
* Report and escalate concerns or issues to their manager when required
* Have excellent written and verbal communication skills
* Have strong interpersonal skills
* Have a high level of attention to detail
* Be highly organized with strong administration skills
* Have a flexible approach to working on a variety of tasks
* Appropriate and confidential handling of client data and information
* Have knowledge of GDPR and related information security processes and procedures
* Have good geographical and geopolitical knowledge, along with an interest in current global affairs
* Have good IT skills and knowledge. This is not a technical role but it does require the ability to understand basic technical principles and follow strict guidelines
* Be able to deal with and prioritize varying workloads, such as quiet periods and busy weeks, with strict deadlines

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