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Network Engineer

£30000 - £40000 pa
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Network Engineer - Belfast

Salary: £30k - £40k + Pension + Phone + Laptop + Travel Expenses

The Company

Our client is a leader in building, integrating and managing complex cloud environments for their clients globally. They are accredited with the leading global cloud technology providers and offer the full spectrum of IT Managed Services, Integration Services, Software Development and 24X7 Support. They enable organisations to advance their digital transformation journey at an infrastructure and business optimisation level with their consulting practice and business automation software tool set. Led by an experienced team of industry experts the workforce of IT and business professionals operate internationally.

The Role

Responsibilities will be to provide engineer level support in the clients' environments without assistance. Perform Troubleshooting of Network Alerts on supported technology platforms and Perform Change Management (configuration changes) on supported technology platforms.


Be the subject matter expert in Network and Voice Management Platforms

Perform daily tasks and provide clear and concise updates to internal teams and external clients

Perform tasks using the documented policies and procedures

Responsibilities- Network Management

Perform systems checks to verify all circuits are functioning as expected

Analyze and investigate interface utilization reports

Troubleshoot disabled ports/interface

Escalate and work with 3rd party vendors to troubleshoot connectivity issues

Perform configuration changes on network devices

Participate in scheduled tasks like building power down and power up

Perform firmware updates on network devices

Monitor and manage policies for Web filtering and Geo Fencing

Data Loss Prevention

Voice Management

Manage Cisco CallManager Configuration with several remote offices receiving services from the central Cisco CallManager

Perform Moves, Adds, Changes (MAC) as part of managing Voice/IP telephone systems

Troubleshoot IP telephony from end to end, including IP telephony voice quality issues and between and within location


3-5 years' experience in a service/support or technical delivery role for IP telephony enterprises

Minimum of two years working as network engineer

Strong understanding of VoIP in an enterprise infrastructure

Strong understanding of popular network routing protocols (EIGRP, OSPF, BGP)

Strong understanding of popular Firewall vendor solutions (Palo Alto, Cisco, Checkpoint, Palo Alto, SonicWall)

Strong understanding of first Hop Redundancy methods (HSRP, VRRP, GLBP)

Strong understanding of layer 2 switching and layer 3 routing

Excellent written, verbal and interpersonal communication skills

Strong analytical and problem solving skills

Ability to meet stringent deadlines and handle multiple tasks

Familiar with change management and ITIL processes

Ability to provide timely and informative follow-up to end users

Desire to work in a fast paced, multi-tenant environment

Desire to work in a support function, performing day to day blocking and tackling on system alerts and end user requests

Important Information: We endeavor to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or tex

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