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CRM and Marketing Automation Manager

Location:
Dorking
Company:
Unum

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Job Posting End Date: 11/19









We are Unum (pronounced you-num) and we're one of the UK's leading employee benefits companies. That means we sell Income Protection, Critical Illness cover, Life insurance and Dental insurance through the workplace. You may not have heard of us before, so you probably don't know that we've been around for over 40 years and protect over 1.6 million people in the UK.









General Summary:









Are you looking for a new challenge in CRM and Marketing Automation that defines the direction and influences the way a large business relates to its customers? Then consider a move to Unum.







This role offers a rare opportunity for a digital savvy and commercially aware individual with excellent people management skills to develop, roll out and manage a CRM (we use Salesforce) and Marketing Automation roadmap for the Unum business. One day you might be ensuring our CRM strategy is aligned to our sales and marketing plans, the next, driving the development of our product roadmap by incorporating relevant Salesforce innovations. Whatever the task, you'll do all you can to ensure we provide personalised customer journeys and best-in-class digital experiences that drive commercial results. You'll also bring leadership to a new team that's set to transform the way Unum products engage, acquire and interact with new and existing broker and client relations.







To succeed, you'll need a relevant qualification or equivalent industry experience, possibly gained in the financial services sector. Proven technical and functional experience of Salesforce, including a strong understanding of Salesforce/Pardot practices and developments (or other marketing automation tools) is important too, as is a track record of aligning marketing and sales with integrated marketing and automation. Adept at capturing business requirements, developing CRM strategies and gaining support from senior stakeholders, you're as comfortable thinking strategically as you are implementing tactical plans. What's more, your strong analytical and data-gathering background has given you the ability to use data to inform prospect journeys and demonstrate measurable KPIs aligned to business objectives.







In return, we offer a full induction, flexible working and fantastic career development opportunities. You'll also enjoy some great benefits including pension, income protection, life insurance, performance based incentive and 27 days holiday, with the option to buy and sell days. Additional voluntary benefits include childcare vouchers, cycle to work scheme, dining card, gym subsidy, season ticket loan and much more besides.







The role is based in Dorking and once embedded, there's the possibility of working in our London office or remotely for part of the week.







#LI-GL1















This is a great opportunity to work for a UK subsidiary of a global organisation, we look after our employees, offer a great work-life balance, generous benefits, a professional challenge and fantastic career opportunities.







Unum are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.







As a recognised Disability Confident Employer, Unum is committed to providing adjustments for people with disabilities during all phases of the hiring process. Please reach out to us to let us know if you if you require accommodations on the basis of a disability. Please send any requests to CareersUK@unum.co.uk.















Company:

Unum UK

A Fortune 500 company, Unum's family of 10,000 employees spans three countries and dozens of office locations. Our employees focus each day on delivering financial protection benefits to millions of workers and their families when they need it most.







The Unum enterprise includes Unum in the U.S. and U.K., Colonial Life and Starmount Life Insurance - each a market leader in making disability, life, accident, critical illness, dental and vision insurance accessible in the workplace.

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