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Housekeeping Supervisor - DoubleTree by Hilton Dunblane Hydro

Location:
Dunblane
Company:
DoubleTree by Hilton Hotel Dunblane Hydro

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Job Summary

DoubleTree by Hilton in Dunblane Hydro have a fantastic opportunity for a dynamic and motivated Housekeeping Supervisor to join their established team and support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel.

What will I be doing?

As a Housekeeping Floor Supervisor, you will perform the following tasks to the highest standards:

  • Allocate work duties to Team Members
  • Perform routine inspections of all check out rooms and spot checks of all occupied rooms
  • Report and follow up on any maintenance defects or other issues
  • Inspect, routinely, service areas, store rooms and corridors
  • Schedule and supervise deep cleaning and any other projects
  • Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
  • Manage, efficiently, stock control and the maintenance of equipment
  • Provide excellent Guest service, including VIP and other special requirements
  • Ensure the adherence to hotel brand standards at all times

This is a hands on position where you will be expected to engage with team members during room inspections and provide feedback directly to them therefore candidates must have the confidence to deal with what can occasionally be a difficult conversation

What are we looking for?

Housekeeping Supervisors serving Hilton Brandhotels are always working on behalf of our Guests and working alongside otherTeam Members. For this position, previous experience in a Housekeepingsupervisory role is preferred however applications from exceptionalHousekeepers/Room Attendants who are ready to make the step up to a supervisoryposition will also be considered.


To successfully fill this role,you should maintain the attitude, behaviours, skills, and values that follow:

  • A successful track record of managing a team
  • Strong organizational and analytic skills
  • Strong attention to detail
  • Exceptional, demonstrable communication skills
  • A passion for delivering exceptional levels of guest service
  • Proficiency with/experience using computers and computer programs, including Microsoft Office

What will it be like to work for Hilton?

Hilton isthe leading global hospitality company, spanning the lodging sector fromluxurious full-service hotels and resorts to extended-stay suites andmid-priced hotels. For nearly a century, Hilton has offered business andleisure travellers the finest in accommodations, service, amenities and value.Hilton is dedicated to continuing its tradition of providing exceptional guestexperiences across its global brands. Our vision to fill theearth with the light and warmth of hospitality unites us as a team to createremarkable hospitality experiences around the world every day. And, ouramazing Team Members are at the heart of it all!





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Job Snapshot
Employment Type: Full-time Location: DoubleTree by Hilton Hotel Dunblane Hydro
Perth Road
Dunblane, Stirling
Job ID: HOT06OCD Date Posted: 11-28-2019

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