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Supplier Quality Assurance Technician

£30,000 - 32,000 per year
Alexander Dennis

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Providing Quality support to Production and Engineering, the successful candidate will support the business needs in respect to Vehicle quality Inspections and Improvement by developing a culture of customer ready quality at all stages of production.

Main responsibilities include but are not limited to:

  • Liaise with Internal and External departments on Supplier related issues and determine action required to facilitate ongoing production and vehicles in service.
  • Be aware of Escalation process to Group level and be able to clearly communicate the issue with evidence of Actions / Evidence steps already undertaken.
  • Raise SCAR’s (Supplier Corrective Action Requests), to document non-conformances, send materials back to supply based in order for Root Cause analysis to be conducted on issue.
  • Compile Quality measures (KPI) to track supplier performance and identify trends and work with the Supply Base to Continually Improve our Product and avoid repeat future failures.
  • Identify early part-life failure and raise through organisation to minimise business impact.
  • Arrange and manage on-site rework being carried out by suppliers and contractors in line with Health & Safety guidelines and policies.
  • Carry out ISIR (Initial Sample Inspection Reports), audits of documents and parts.
  • Carry out ECWVTA (European Community Whole Vehicle Type Approval) component audits.
  • Audit HLA’s (High level assemblies) at sub-contractors.
  • Carry out internal and external audits and generate Audit reports.
  • Facilitate Supplier meetings and visits to drive improvements in Quality performance.


  • Ability to read engineering drawings, BOM’s and specifications.
  • Attend meetings to support Operations colleagues on Supplier related issues.
  • IT literate in Microsoft Office and use of Qpulse.
  • Ability to work using own initiative.
  • Excellent communication skills both verbal and written as well as creating detailed reports.
  • Ability to work within a team and interact well with all levels within business structure.
  • Ability to problem solve and take issues to closure.
  • Be flexible in work approach to assist cross departmental working in both relationships and workload.
  • Be able to travel on occasions to complete ADL Site and/or Suppliers support or audits
  • Time served in coach-building/vehicle manufacture or a similar discipline within manufacturing, preferable automotive.
  • Must be IT literate, comfortable with Microsoft office and have good understanding of how this Role dove tails into the Business Management System
  • Experience in Quality tools and techniques, would be advantageous.(PPAP, 8D, DFMEA,PFMEA and have a strong problem solving and analytical skillset)
  • Trained Auditor to ISO9001:2015, minimum Internal Auditing but ideally Lead Auditing.

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