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Anchor Trust

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Reporting into the Home Manager, responsibilities will include:

  • Providing a professional and secure front of house service, welcoming visitors and acting as a first point of contact.
  • Escalate concerns or issues as appropriate.
  • Comply with CQC essential standards and Anchor procedures.

Required knowledge & experience:

  • Customer service NVQ2 is desirable but not essential.
  • Previous experience of working in an office environment.
  • Understanding of building security and location policies and procedures.
  • Understanding of confidentiality and data protection within a care setting.
  • Health & safety in the workplace.

Required skills:

  • Basic computer knowledge.Well organized with good planning skills.
  • Presentable, approachable and with a friendly personality.
  • Able to work individually and as part of a team.

Buckingham Lodge in Aylesbury is home to well trained and helpful staff with rooms for up to 64 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.

  • Spacious, modern design – rated Good with CQC and 5 stars environmental health
  • 1 minute walk from local facilities – Dr’s, chemist, school, community centre
  • In house coffee shop and community meeting areas

As England’s largest not-for-profit provider of care and housing for older people, we’re able to negotiate great deals and benefits for our people. Here are just a few of the things you’ll get when you work with Anchor.

  • Free DBS
  • Free uniform
  • Anchor shopping discounts
  • Pension plan (4% employee, 4% employer contribution)
  • On the job training (level 2 Health and Social Care) enhanced pay rate once completion of above qualification
  • Double time payment on select Bank Holidays

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