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Customer Care Team Member - Full time

14,992 P.A. ?
Mole Valley Farmers Limited

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Mole Valley Farmers are the UK’s largest rural retailer of goods and services to farmers and the general public. We are a progressive and diverse business with an annual turnover exceeding £490m, employing over 2,100 employees.

As a Customer Care Team Member, you’ll be the face of the store, providing an experience that is a cut above the rest.


Handling customer enquiries, providing advice on all products within the company product range
Serving customers on our tills
Supporting with replenishment of the shop floor
This is a front of house position working on the customer service desk, telephone switchboard and the counter
You will be the first point of contact for many customers and will become proficient in all aspect of counter duties, ensuring all phones calls are answered promptly and to Company standard

Due to the nature of the products and role, this position will involve regular lifting.

You’ll need to be a positive and friendly person with an eye for accuracy and attention to detail, and the motivation to deliver outstanding customer service. If you’re interested in agriculture or the great outdoors, this could be the job for you!

We understand that the foundations of our Company are based upon the success of our employees, so we offer the following attractive benefits:

A long term and rewarding career in an expanding business
A competitive salary
25 days holiday per year plus bank holidays (pro rata for part time employees)
Contributory pension scheme
Staff discount
Life assurance after 1 years’ service

Mole Valley Farmers will only recruit individuals who have passed the school leavers’ age due to the nature of our products sold in store.

Due to the high number of applications we receive, we are unfortunately unable to provide feedback on your application.

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