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Customer Service Adviser - Midlands

18000 - 18000
Skipton Building Society

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Job Introduction

Skipton Building Society, were not just another financial services
institution. Were a mutual organisation, which means were owned by our
members and place them at the heart of all we do. The same goes for our
Customer Relationship Consultant. With us, youll be supported to succeed and
enjoy benefits that include tailored training, a pension plan, life cover,
generous holiday allowance and product discounts.

Main Responsibilities

youre brilliant with people, enthusiastic and proactive, this is your
chance to progress your career and become one of the faces of Skipton. As a
Customer Relationship Consultant, youll talk to people about our wide range of
financial products and services. By having an enquiring mind and really
listening to our customers in person or on the phone, youll help to identify
the right products for them whilst letting your passion and personality
shine. So whether youre promoting a new product or resolving a problem, youll
always put our customers first and provide an amazing service as a part of a
busy team.

Ideal Candidate

to deliver exceptional customer service, youll be expected to take ownership
and contribute towards your branchs overall performance objectives by
referring customersto specialist team members. Highly organised and a clear
communicator with an eye for detail and comfortable using basic IT systems,
youll also thrive on the variety and fast pace of a branch at the heart of the
action. This role is unique at Skipton, as you would be travelling to different branches within our midlands region to provide exceptional service to our customers and support to a variety of our friendly branch teams.

About Skipton Building Society

Skipton Building Society we are not just another Financial Services Institution
we are a mutual organisation, which means we are owned by our members and
believe in placing them at the heart of everything we do. 

The same goes for our people. We can only be successful as a business if we
have great people and we believe in treating people as individuals. Our values
are Trust, Ownership and One Team which reflect the attitudes and way of
working everyone here displays on a daily basis, and which are key to the
delivery of the outstanding level of personal service we offer our

Were committed to creating a diverse and inclusive workplace where every
colleague has an opportunity to fulfil their career potential. We respect and
appreciate the value that our colleagues unique differences can bring and
offer consideration for anyone seeking a more flexible work-life balance. If
you have a need for flexibility then please let us know.

Why Work For Us

As a
Customer Relationship Consultant, you can expect a structured, tailored
development programme, to keep your knowledge up to date. And, in our regular
training sessions, youll be able to share advice and experience with your colleagues.
Its everything you need to keep growing your skills and expertise with one of
the largest building societies in the UK.

committed to payingour people fairly for the role they undertake and provide a
wide range of benefits to support our colleagues finances and wellbeing,
including our Employee Assistance programme, the opportunity to buy extra
holidays and shopping discount vouchers.

Youll be able to shape your career within your team and can expect a
structured learning and development programme where youll be valued recognised
and rewarded.

 More information on our benefits can be found here

Skipton are an equal
opportunities employer and we welcome applications from all suitably skilled or
qualified applicants, regardless of their race, sex, disability,
religion/beliefs, sexual orientation or age

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