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Senior Administrative Assistant HCC17669

: £18,426 - £19,407 per annum
Hampshire County Council

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Do you want to help with the support of the county's most vulnerable children?

If you are a highly organised and experienced administrative professional, dedicated to improving outcomes for young people, then your skills will be valued here in the Safeguarding Unit (Multi Agency Safeguarding Hub, MASH), based in Winchester. The Safeguarding Unit (MASH) is responsible for several functions, including monitoring allegations involving any persons in a responsible role working with children, and Child Entertainment and Employment Licensing. This is a varied position, where you will provide fundamental administrative support behind the scenes, to assist frontline teams in safeguarding young people, promoting their welfare and maximising their life chances.

What does the role involve?

The Senior Administrative Assistant provides a fundamental support service to Safeguarding Unit, including:

  • Assessing customer requirements and responding to routine enquiries, referring enquiries to senior staff when required
  • Retrieving and analysing of Social Care records
  • Providing an efficient service when dealing with internal and external communication, and holding a strict regard for confidentiality
  • Assisting in the input and interrogation of computerised information, as appropriate, including word processing of various documents as required by the team
  • Attending and minute taking at internal and external meetings
What's in it for me?

As a valued employee of Hampshire County Council, we’ll provide you with a range of benefits, including:

  • Enrolment onto the Local Government Pension Scheme
  • Salary progression in line with your performance
  • A generous annual leave entitlement. You will receive a minimum of 24 days per annum (pro rata) rising to a maximum of 27 days (pro rata) after 5 years' service (dependent on grade)
  • Access to our childcare voucher scheme, enabling you to save tax and National Insurance contributions on the cost of your childcare
  • A range of travel discounts such as 10% discount on MOTs, a range of cycling discounts and 0% interest loans
Requirements of application:

Essential Qualifications, Skills and Experience:

  • GCSE Maths and English Grade A – C, or equivalent
  • Demonstrable skills in Microsoft Office including Outlook, Word, PowerPoint and Excel
  • Ability to use own initiative and work effectively with minimum supervision
  • Awareness of equalities issues and anti-discriminatory practices
  • Administrative experience
  • Effective communication skills
  • Ability to respect confidentiality
  • Ability to work well as a team member
  • Ability to work under pressure and to adapt to changing priorities
  • Attention to detail with a high level of accuracy
  • Minute taking experience

Desirable Qualifications, Skills and Experience:

  • IT Qualification
  • Knowledge of Social Care and Education IT systems
Working Conditions:


  • Office based working
  • Occasional verbal abuse and / or aggression from service users
  • Infrequent manual handling of objects up to 5kg
  • Use of Display Screen Equipment (DSE)
  • Ability to fulfil the travel requirements of the role
Vetting Requirements:

This post is subject to a Criminal Records Check. As such please note, we will take up references prior to interview.

Contact details for an informal discussion:

Jennifer Lacey, Administrative Officer and Jo Dinnage, Senior Administrative Officer on 01962 876222

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Corporate Equalities Employment Policy: In order to combat indirect discrimination, no unnecessary conditions or requirements will be applied to any for achieving equality of opportunity in its employment practices. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of their gender, disability, age, ethnic or national origin, marital status, creed, sexuality, trade union activity or responsibility for dependants unless a Genuine Occupational Qualification (GOQ) applies. In order to combat indirect discrimination, no unnecessary conditions or requirements will be applied to which would have a disproportionately adverse effect on any one group.

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